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Careers

It’s more than a job. It’s working for a purpose.

Team

User Experience

Location

Calgary, Alberta, Canada

Lead App Designer

Are you a collaborative, independent UX designer who loves working on mobile apps? Do you get energized by the thought of owning, improving, and designing a suite of mobile applications to support user needs and business initiatives?


We’re looking for a senior app designer for iOS and Android apps - someone who has mastery of the UX process and toolkit. They design holistic experiences with big picture strategy and use frameworks and a hypothesis-based approach. This person will tackle undefined, complex projects and lead them from beginning to end. They will drive alignment through design facilitation and presentation skills. They synthesize multiple inputs and feedback from stakeholders into a cohesive approach. They also mentor junior designers and onboard others onto projects. They drive clarity, resolve priority conflicts, use best design practices, and look out for the right balance between design and feasibility.

Please reference Job ID: FPCADUXAPP

What is the UX Design team like?

We’re currently in the process of growing the UX Design team at Blackline Safety. Our team is currently 5 UX designers and a UX researcher strong – and we’re hoping to double that number within the next year. With all the growth Blackline has seen over the past few years, there are more projects in the works than UX designers to do them justice.

What would I be designing?

The UX Design team works on four main product streams – digital interfaces for our hardware products (what goes on the screen and how do you interact with it), Blackline Live (a cloud-hosted portal for configuring devices), Blackline Analytics (reporting, analytics, and data visualizations leveraging our cloud-connected safety data), and native companion apps for iOS and Android.

This role is specifically targeted to working on our app suite – to improve what’s existing, unify design styles, and work on new apps. You’ll work collaboratively with stakeholders and app developers to plan and create new mobile apps from start to finish. These apps tie into our existing platforms and data systems, which you’ll need to learn intimately, both on your own and through the support of internal training courses.

You will own every aspect of the mobile app’s design. Working across the entire product lifecycle, business strategy, user research, developing storyboards, concept diagrams, user interface sketches, wireframes, mock-ups, prototypes, and design specifications to effectively communicate interaction.

What is the general workflow for this role at Blackline?

This usually involves meeting with a variety of stakeholders, disseminating user and stakeholder interviews into feature plans, collaborating with product management on what to create, diagramming, and documenting as needed. Once the solution is roughly defined, we ideate, sketch, wireframe, design, prototype, and test as appropriate, while keeping stakeholders informed. Once solutions are defined, we work with the software, firmware, app development, and hardware teams to get the designs into production.

At Blackline, all members of the product development team contribute to the overall user experience of our hardware, software, and service products. The user experience designer communicates effectively and appropriately. This could be a user flow diagram, a high-fidelity prototype of a new SaaS feature, a whiteboarding session with product management, or the digital interface for a physical product — there are no boundaries for great design.

What's your toolset like?

The UX Design team currently uses Miro to document workshops, research, workflow, and screen flow diagrams. We wireframe, design, and prototype in Adobe XD. We collaborate in person with whiteboards and screen share when we’re working from home. We chat and share GIFs with MS Teams.

What makes someone a good fit for this position?

  • Good with simplifying complexity. Our solutions often involve multiple hardware and software interactions and require someone comfortable with figuring out and designing solutions that involve many moving parts. Our most successful designers possess a talent for translating highly technical information into clear and concise communications and interfaces.
  • Prioritizes collaboration and communication. We work closely with many other Blackline teams, as well as within the UX Design team. There are lots of opportunities to contribute while also validating and incorporating others’ contributions, to the goal of a solution benefitting from many minds and perspectives.
  • Self-directed and flexible. The people who excel are great at taking a broad outline of what needs to be done, then figuring out how to do it and making it happen. They regularly check-in to ensure projects are still on track and are open to adjusting plans as needed.
  • Happy to lend a hand. Some of what our UXers do is help other internal teams understand the impact of our designs – meeting with the software team on how the design affects code, working with product management to document how our designs affect an internal process or working with the Performance and Learning team on what might be needed to train users on new features or products.
  • Likes to work on full-cycle UX. This includes conducting user research, competitive analysis, internal workshops, and other design thinking activities. We develop and deliver high-level and detailed storyboards, concept diagrams, workflows, screen flows, user interface sketches, wireframes, mockups, prototypes, and detailed design specifications. Although deliverables are what we create, it’s the planning and thought behind all the deliverables that make them valuable.

We're looking for a designer who:

  • Has a minimum of 5 years of work experience in app/UX design.
  • Has a portfolio demonstrating digital design skills as well as examples of technical expertise. Ideally, your portfolio showcases not only the result but the process you took to get there.
  • Has great problem-solving skills with an ability to communicate complex ideas in clear and concise ways.
  • Is a solid communicator (verbal, written, presenting). This is a very collaborative position.
  • Is eligible to work in Canada or the United States. Our team works business hours in the MST time zone.

We prioritize applicants who have:

  • Experience designing complex products
  • Experience designing SaaS and working with development teams
  • An understanding of how design and code flow together (responsive, cross-browser)
  • Understanding of or experience with physical hardware (IoT)
  • Have experience working at a medium to large-sized business and cross-functional teams.

Benefits & Compensation

  • Full-time salaried position: compensation to match your experience and talent.
  • Rapidly growing tech company expanding globally
  • Extended Health and Dental benefits, along with a wellness program
  • Employee Family Assistance Program
  • Educational Assistance Program
  • Company stock purchase plan with matching RSP contributions

Apply today

To apply for this position, please fill out the following form: