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CAREERS

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, Canada. Blackline Safety is a publicly-traded company (TSXV: BLN).

Blackline is growing and we are looking for dynamic individuals to join our team around the world. As a employee-driven business, Blackline Safety offers:

  • An exciting high-growth environment
  • A management team with a proven record of accomplishment
  • A supportive, challenging and collaborative work environment
  • Competitive salary and vacation
  • Company stock purchase plan with matching contributions

CANADA

CLIENT SUCCESS MANAGER (CALGARY, ALBERTA)

Blackline Safety is looking for an Client Success Manager to own the retention and growth of our largest client accounts. We have a world class safety solution and we are looking for a Client Success Manager with a passion to match.


WHO ARE YOU?
You believe in a customer focused company with a passion for business development through relationships and understand the value of client retention. You are an energetic leader, focused on relationships with a drive for results. You want to be constantly listening to customers and continuously test, enhance, and personalize the customer experience. You are curious, collaborative, and take ownership. You thrive in a fast-paced environment, take initiative and are a self-starter.


WHAT WILL YOU DO?
You will be responsible for the strategic retention of the customer base within your assigned book of business. The successful candidate will work directly with customers, communicate with them proactively and resolve issues to ensure they are getting the most out of their investment in Blackline products and services. You will expand market share by building professional relationships with current customer base and providing strategic support to decision makers in the client organization.


ABOUT BLACKLINE
Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN).

RESPONSIBILITIES
  • Establish productive professional relationships with key personnel in assigned customer accounts, ensuring long term client retention and growth
  • Renew customers service contracts through our distribution networks, preparing renewal quotes and following through to completion
  • Develop strategic customer account plans
  • Work as an ambassador to help clients realize the full benefit of available Blackline products and services
  • Interpret customer concerns and mobilize the necessary internal resources in such a way that not only customer satisfaction is assured but our product offering is continuously improving
  • Identify and drive growth opportunities inside small but important accounts, working with sales management to work as a team and help drive results
  • Provide feedback to product management team on long term trends that may affect customer satisfaction or retention.
Prerequisites:
  • Post-secondary degree in business or marketing is an asset
  • Minimum 3 years of B2B sales, or account management
  • Proficient with Excel
  • Excellent customer service skills, a desire to understand each customer’s needs, and help find the right solution for them
  • Proven experience managing customer relationships
  • Ability to travel up to 25%
  • Confidence in senior level executive meetings

To apply for this position, send your resume and cover letter in PDF format to careers@blacklinesafety.com

CORPORATE TRAINER - (CALGARY, CANADA)

Blackline Safety is looking for a full-time passionate Corporate Trainer to educate our employees and distribution partners on how to use and promote our award-winning connected safety products and cloud-hosted software. This is an opportunity to take an influential role with a growing, innovative technology company that helps workers go home safe to their families every day.

You will join the performance and learning team as an expert in adult learning. You will then be expected to become an expert on Blackline’s full suite of wirelessly-connected products, services and software. When international travel is permitted. this position requires approximately 50% travel across North America, training distributors and sales teams along the way. The remaining time will be spent in Calgary at Blackline’s global headquarters, training internal staff, working with sales and marketing teams, and preparing for the launch of upcoming safety innovations.

Who are you?

You are high energy, motivated, outgoing and are passionate about new technology. You are a natural communicator with a knack for simplifying complex ideas into easy concepts for your audience. With a desire to empower people with knowledge, you don’t just deliver content, you educate and inform.

What will you do?

You will motivate people to promote Blackline’s products, services, mission and brand. You will educate our partners on everything Blackline-related, including our processes and workflows that help our selling channels solve real-world customer challenges in the field. You will motivate our internal and external sales teams and share real experiences and successes that help our teams and distribution partners relate to customers and their needs.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN).

Responsibilities

  • Help drive sales by training Blackline’s distribution sales partners.
  • Monitor competency of our internal and external sales teams.
  • Support the development of training content for all Blackline offerings.
  • Plan, schedule and deliver training for North American distributors.
  • Plan, schedule and deliver new employee onboarding content.

Knowledge, Skills and Abilities

  • Experience with webinar presentation software.
  • Excellent English communication and presentation skills (written and spoken).
  • Ability to establish and maintain strong relationships.
  • Self-motivated, organized, and structured.
  • Desire and willingness to travel 50+% across Canada, US and occasionally overseas (as permitted by travel restrictions).
  • Proficiency in Microsoft Office Suite.

Requirements

  • Post-secondary diploma in adult education or equivalent experience.
  • 5+ years in a sales environment with a proven track record of educating clients and other team members.

Beneficial Experience

  • Knowledge of gas detection technology.
  • Experience working in or training for industrial environments.

Blackline Safety offers

  • An exciting high-growth environment.
  • An experienced, dynamic, and motivated team.
  • Supportive, challenging, and collaborative work.
  • Competitive salary and vacation.
  • Medical, dental and drug benefits.
  • Company stock purchase plan with matching contributions.

Our clients depend on Blackline Safety to monitor the well-being of their employees at work — you can help to make a difference. Come work with Blackline Safety in an exciting, fast-paced work environment.

CUSTOMER CARE: TECHNICAL SUPPORT (CALGARY, ALBERTA)

We are seeking a Technical Support Representative to join our Customer Care team. If you are excited to grow in your career and want to be part of a dynamic technology company, we want to talk to you.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN)

Who are you?

You believe in a customer focused company and want to be part of a team that provides world class customer experiences. Using your ‘Whatever it takes’ approach, you support your customers and team to produce high quality results. Innovation is part of your DNA and drives you to find solutions to everyday challenges. You are resilient and don’t shy away from new or changing priorities. Your logical approach contributes to meeting our service level by resolving technical challenges quickly. You demonstrate leadership with your positive attitude and desire to contribute to Blackline Safety’s success in every detail of your day.

What you will do

  • As the first point of contact, provide technical support and troubleshooting to our customers with a high degree of proficiency
  • Confidently resolve all customer concerns via e-mail, phone, and chat
  • Escalate issues appropriately to internal support groups
  • Process RMA requests into our ERP system with accuracy
  • Recognize technical trends and provide feedback to our 2nd and 3rd level support groups.
  • Assist our internal teams with technical information
  • Make recommendations for operating improvements as we grow our department

Skills and Aptitudes:

  • You have a minimum 2 years’ experience in a customer facing technical support capacity.
  • You may have experience in the oil and gas industry with knowledge of gas detection.
  • You have strength in a technical capacity, able to understand, trouble shoot and resolve technical issues while conveying this understanding to our customers
  • You demonstrate advanced verbal and written business communication skills that are clear, concise, courteous, and professional
  • You are organized, detail oriented, and possess a high level of accuracy in your work
  • You are tech savvy, proficient with office software and online tools and possess a solid understanding of hardware, software, and networking concepts
  • You are a team player who offers solutions and ideas to continually improve the business
  • You are curious and proactive in your approach to understanding customer issues
  • You are outgoing, courteous, ambitious, and presentable with a professional demeanor
  • You show a passion for customer care and understand and adapt to new technologies
  • You possess a strong business acumen with a logical approach when faced with a problem
  • You are a go-getter with a positive attitude, wanting to make a difference within your team
  • You can roll with the punches when faced with uncertainty
  • You are excited by our growth and want to excel in your career.
  • You are committed to supporting safety and take seriously the role of Blackline in protecting our customers.

Click here to apply

FULL STACK DEVELOPER (CALGARY, ALBERTA)

Do you want to save lives while creating meaningful solutions? Blackline Safety is the place for you.

Blackline Safety is a world leader in the development and manufacturing of IoT connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our purpose and promise to our customers of providing the technology that keeps workers safe informs our overall product development.

Our products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Ramsay, Calgary.

Our fast-growing company is currently hiring experienced Full Stack Developer to help build the next generation of new features and functionality for our highly available, highly scalable safety monitoring platform built on the newest stack.

Our solutions are built in the Well architected framework and the technologies include Angular 10, Amazon Web Services and all they offer, IoT, ECS, Fargate, RDS MySQL, RedShift, Spark, EMR, Kinesis (Streams, Firehose, Analytics), Lambda, Elasticsearch, Aurora, Docker, DataDog, CD/CI pipelines on CodePipeline and CodeBuild, CloudFormation, ALP, Python, Java, and more. We use Event Driven architecture, DDD, Emerging Patterns and anything else you want to try. You will receive a top-notch dev machine running on Linux.

We are looking for someone: 

  • With serious desire to build great Well Architected IoT & cloud software
  • That takes ownership of the solution and delivers
  • With a team mindset, highly collaborative and enjoys a fast-paced, team environment
  • That enjoys learning new technologies, concepts, and areas of business
  • Who champions the causes of uptime, reliability, compliance, and security

To be considered, you must have the following:

  • A degree in computer science, software engineering or similar education
  • Proven and strong knowledge of Docker, Linux, and familiarity with AWS tools
  • Experience developing scalable web applications using Java or Python in a SaaS IoT environment dealing with real-time streaming data, web portals, and analytics
  • Understanding of modern front-end frameworks and familiar with microservice architecture
  • Capability and enthusiasm to learn new technologies
  • Knowledge of and enthusiasm for mainline development, CI/CD and high-quality software
  • That writes clean code in a testable, reliable, and sustainable way

Blackline Safety offers:

  • A world-class team of senior developers and software professionals to act as mentors as you develop your professional skills
  • A unique and fun place to work with flexible hours
  • Interesting products to work on and an entrepreneurial environment
  • Exposure to a wide variety of modern web technologies
  • Supportive (yet challenging), collaborative work environment
  • Competitive salary and vacation compensation
  • Medical, dental and drug benefits
  • Company savings plan with matching contributions

Join our team to build the future and save lives!

To apply for this position, send your resume and cover letter in PDF format to hire@blacklinesafety.com

FRONT END JAVASCRIPT DEVELOPER (CALGARY, ALBERTA)

Blackline Safety is looking for a Visualization and Frontend Developer to help build and drive our Blackline Analytics and Blackline Vision platform. We have a world class connected safety system and we are building a data, analytics, and data science platform to match it.

Who are you?

You believe big data helps businesses solve real-world problems. You are skilled at data visualization techniques and frameworks. You are not bound to a single tool or platform, and can solve problems in creative ways. You trust in data driven problem solving and believe visualizing large datasets is a necessity to achieve that. You like to explore datasets to find insights that nobody else sees. You can communicate these ideas through visualizations. You are self-motivated, creative and excited to find answers to questions that the answer might not be obvious without going through large amounts of data.

What will you do?

You will be responsible for developing custom visualizations that are designed by our Visualization Designers for our Blackline Analytics, and Blackline Vision platforms. You will be involved in building interactive visualizations that will be used by our marketing, business intelligence, and data science teams as well as our end users. These projects will include both web development, and visualization development in the Power platform – Power BI, Power Flow, Power Apps.

Your job will include everything from collaborating with our designers, building high fidelity proof of concepts, and production ready scalable products. Your contribution will help us increase internal efficiencies and evolve our products and services by leveraging large and diverse datasets generated by customers from around the world.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN). Blackline Safety’s headquarters are located in an historic building in Ramsay. We have a robust COVID protocol, with employees working both in the office and remotely.

Requirements:

  • Post-secondary degree (Computer Science, Human-Computer Interaction, Information Visualization, Analytics, Computer Graphics, Mathematics, Physics, Information Technology, Computational Media Design, or related)
  • 5 years of visualization development experience (Including academia and personal projects)
  • 3 years of experience with React.js
  • 3 years of experience with D3.js
  • 3 years of experience with Node.js (For building Power BI custom visuals)
  • Strong communication skills in written, spoken, and visualization mediums.
  • Experience working with technical and design teams
  • Comfortable working in an iterative process
  • Comfort troubleshooting and fixing performance issues related to visualization delivery
  • Preferred: Previously built and deployed visualizations with a major tool such as PowerBI, Tableau, Qlik or Spotfire

Optional:

  • Experience with development and deployment of Power BI widgets,
  • Experience working in research and exploration-oriented teams,
  • Experience with CSS, Web applications, and HTML would be considered an asset
  • Experience with DAX and M would be considered an asset,
  • Experience with SQL and structured database systems would be considered an asset,
  • Experience with Python would be considered an asset.
  • Experience with version control.

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan with matching contributions

Our clients depend on Blackline Safety to monitor the wellbeing of their employees at work — you can help to make a difference. Come work with Blackline Safety in an exciting, fast-paced work environment.

Experience:

  • front end development: 5 years (Preferred)

Education:

  • Bachelor's Degree (Preferred)

Work remotely:

  • Temporarily due to COVID-19

To apply for this position, send your resume and cover letter in PDF format to hire@blacklinesafety.com

JUNIOR PROJECT MANAGER – RELEASES (CALGARY, ALBERTA)

Blackline Safety is recruiting a Junior Project Manager to assist our product management and product development teams to manage and deliver our firmware and software releases. We have a world class connected safety system with a complex and comprehensive products portfolio. Be part of the team to deliver these products to the market and end users. 

Who you are:

  • You are driven, curious, and hands-on with technology. To you, project work is more than a series of tasks and checkboxes. You take the delivery timeline and quality of the project personal and are invested in what’s needed to contribute to projects success
  • You are an excellent communicator and a team player. You can work with people in every department and external vendors, partners, and customers.
  • You are meticulous and details oriented. You are obsessed with details and accurate information being documented, distributed, and retained for future templates and reuse.

What you will do:

  •  Reporting to Project Manager, you will be responsible for working with R&D teams to plan, execute and release our regular firmware and software releases.
  • Maintain documentations and communicate risks, issues, and changes, to all internal and external stakeholders in a timely manner.
  • Coordinate Business Requirement gathering and maintain requirement documents versions
  • Update backlog, release plans, keep track of postponed tasks and impeded projects
  • Track progress of projects and projects tasks, highlight potential delays and work with the teams on mitigation strategies.
  • Regularly update risk registry and update on mitigation tasks status
  • Work with external vendors and business partners for software solutions.
  • Coordinate Business Acceptance Testing and Phase gate review before business team sign off on Project launch
  • Support Project Manager, Sales team, and Product development team, with your insights into best practices and new development in technical project management

What you will need to succeed:

  •  Post-secondary degree (Science, Engineering, or related)
  • Training and understanding of Agile and Scrum methodologies
  • Experience in developing timelines and schedules
  • Strong interpersonal and negotiation skills
  • Strong ability to influence and communicated effectively with people at all levels
  • Excellent verbal and written English communication skills
  • Ability to work under pressure with multiple priorities and deadlines
  • Ability to work collaboratively and effectively in a team environment
  • Ability to perform successfully with limited supervision
  • Strong problem solving and decision-making abilities
  • Ability to pick up new cloud-based tools and reporting tools 

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan with matching contributions

Blackline Safety is a world leader in the development and manufacturing of award winning wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN).

To apply, please send a PDF of your cover letter and resume to careers@blacklinesafety.com. 

MATERIALS MANAGER (CALGARY, ALBERTA)

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline does all SMT (Surface Mount Technology) processes in house. Blackline Safety is a publicly traded company (TSXV: BLN)

Reporting to the Director of Operations, the Materials Manager will drive Blackline Safety’s Materials team to world class performance in all aspects of inventory control, material handling, and distribution.

Who are you?

You are driven by performance and improvement initiatives. You are always striving to reduce waste, both in physical material and process. You are self-motivated and hungry to take on additional projects. You are eager to learn and implement the latest in technology and process. You enjoy working with other teams to achieve your goals. You are confident and have proven success in leading teams.

What you will do

  • Strategically design and layout Blackline’s material capacity, planning for exponential growth. This will entail investigating and recommending capital equipment, storage solutions, 3PL opportunities, and providing data to support Return On Investment for expenditures.
  • Work with procurement team to implement MRP within Blackline’s ERP system
  • Setup location-based put away functionality in ERP
  • Drive material planning and production scheduling based on forecast as per Blackline’s build-to-stock model
  • Investigate opportunities to consolidate multiple inventory systems and processes
  • Investigate and integrate future material management systems (carousels, smart racking, etc)
  • Define and communicate KPI metrics for Materials team
  • Provide and communicate real-time status on availability to build
  • Set min/max levels for high running product lines
  • Review, design, and implement improvements to SMT kitting process, including investment in capital equipment if justified
  • Provide timely feedback in regards to implementation dates for new products
  • Manage a team of material handlers
  • Provide framework for SMT component consignment programs
  • Work with procurement team to right-size inbound shipments, both in quantity and physical size of packaging

What we need from you

  • Minimum of 10 years of Operations experience, ideally 5 years of Senior Materials experience
  • Post secondary certification in Supply Chain Management, Business Operations, or other applicable area preferred
  • APICS, SCMP, or PMAC certification (or in the process of acquiring) is an asset
  • Working experience of Netsuite (Blackline’s ERP system) is an asset
  • Demonstrated ability to act with integrity, professionalism, and confidentiality
  • Excellent verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to prioritize tasks and to delegate when appropriate
  • Proficient with Microsoft Office Suite or related software

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan

 To apply, please send a PDF of your cover letter and resume to people@blacklinesafety.com

PRODUCT MANAGER - IoT (CALGARY, CANADA)

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN).

Blackline Safety is looking for a Product Marketing Manager to drive our Market Research, strategy and Product Launches.

Ideal Candidate:

  • You want to make products and services that people love.
  • You’re not afraid to take control of a situation but are also willing to listen to other opinions and input.
  • You’re self-motivated and want to own significant portions of our product offering.
  • You’re meticulous and eager, driven and high energy.
  • You’ll have a technical background and will be familiar with up to date cloud.
  • You’ll have experience with cell phones, mobility or an industrial setting.
  • You will have worked with products, preferably from the ground up or early stages.

Responsibilities:

You’ll be tasked with learning about what our customers want and what they’ll pay for. You’ll own legacy products as well as your own brand new product line. You’ll work closely with our user experience team to make sure that not only are our products and services pro table, but that people will love them for years to come.

Requirements:

  • Experience with I0T
  • Experience with IOS or Android Devices
  • Experience with Cloud Technologies
  • Post-secondary degree (Marketing, Business, Engineering, Computer Science, or similar)
  • Strong Business Acumen
  • Ability to come to a decision quickly when analyzing complex problems

 Optional:

  • Experience with industrial safety and/or gas detection would be considered an asset.
  • Experience leading a team or managing projects would be considered an asset
  • Experience with Android Devices

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan with matching contributions

Our clients depend on Blackline Safety to monitor their wellbeing of the employees at work - you can help to make a difference. Come work with Blackline Safety in an exciting, fast-paced work environment.

 

PRODUCT MANAGER - Platform & Integration (CALGARY, CANADA)

Blackline Safety is looking for a Product Manager to own and drive our Platforms and Integrations.

The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager also ensures that the product supports the company’s overall strategy and goals.

The Product Manager is expected to:

  • Define the product strategy and roadmap
  • Work with external third parties to assess partnerships and licensing opportunities
  • Run beta and pilot programs with early-stage products and samples
  • Act as a leader within the company

Who are you?

  • You want to make products and services that people love.
  • You’re not afraid to take control of a situation but are also willing to listen to other opinions and input.
  • Indecisiveness drives you nuts.
  • You’re self-motivated and want to own significant portions of our product offering.
  • You are product focused and have SaaS experience.
  • You enjoy the technical side and enjoy work with technical platforms.
  • You will be well versed in cloud and will be interested in trends within the tech industry.

What will you do?

You’ll be tasked with learning about what our customers want and what they’ll pay for. You will work with our R&D department to make sure we’re building the right products and services. You’ll work closely with our user experience team to make sure that not only are our products and services pro table, but that people will love them for years to come. You will ask questions such as how does this scale? How does it expand? How is our revenue?

Requirements

  • Post-secondary degree (Marketing, Business, Engineering, Computer Science or similar)
  • Strong communication skills and experience working with technical teams
  • Strong Business Acumen
  • Ability to come to a decision quickly when analyzing complex problems

Optional:

  • Experience with industrial safety and/or gas detection would be considered an asset.
  • Experience leading a team or managing projects would be considered an asset

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN).

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan with matching contributions

Our clients depend on Blackline Safety to monitor their wellbeing of the employees at work - you can help to make a difference. Come work with Blackline Safety in an exciting, fast-paced work environment.

PROJECT MANAGER - SALES (CONTRACT), (CALGARY, ALBERTA)

Blackline Safety is recruiting a contract project manager to manage sales related projects that will have a direct impact on hitting our 2021 and future sales targets. This position is a 6-month contract position based out of Calgary, AB and reports to the Director, Sales Enablement.

Who are you?
You are driven, curious, and organized. You are an excellent communicator and a team player that allows you to work cohesively with many different people across multiple departments. Your follow-up game is on point. You thrive in a fast-paced environment and are not afraid of change.

What will you do?
You will own the management of sales related projects from start to finish. You will work with various teams to define requirements and deliver on the project objectives. You will track the progress of each project and report on the status. You will keep people on target to ensure targets and timelines are met.

About Blackline
Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. Our products save lives. We monitor personnel working alone in populated areas, complex indoor facilities, and the most remote reaches of our planet. Our products are used to keep people safe in the event of workplace safety incidents, man-downs and exposure to explosive or toxic gas. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN).

Responsibilities:

  • Manage sales related projects varying from tool development to process changes
    • Prepare project reports on a weekly and monthly basis to management
  • Maintain documentation and communicate risk, issues, and changes to all internal and external stakeholders in a timely manner
  • Coordinate business requirement gathering and maintain requirement document versions
    • Coordinate business acceptance testing and phase gate reviews
  • Support the project launch to ensure success

Requirements

  • Post-Secondary diploma, degree or certification
  • Previous project management experience is required
    • Ability to communicate clearly and effectively in all situations
  • Excellent time management and organization skills - ability to successfully multi-task and shift priorities in a dynamic working environment
  • Strong ability to influence and communicated effectively with people at all levels
  • Ability to process and analyze data from various sources and explain it in a simplified manner
  • Maintain sense of calm in high-pressure situations

To apply for this position, send your resume and cover letter to careers@blacklinesafety.com

QA/TESTER FOR ANALYTICS PIPELINE (CALGARY, ALBERTA)

Do you want to save lives while creating meaningful solutions? Blackline Safety is the place for you.

Blackline Safety is a world leader in the development and manufacturing of IoT connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our purpose and promise to our customers of providing the technology that keeps workers safe informs our overall product development. 

Our products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Ramsay, Calgary.

Our fast-growing company is currently hiring experienced Data Quality Analyst to help build the next generation of new features and functionality for our highly available, highly scalable safety monitoring platform built on the newest stack.

Our solutions are built in the Well architected framework and the technologies include Angular 10, Amazon Web Services and all they offer, IoT, ECS, Fargate, RDS MySQL, RedShift, Spark, EMR, Kinesis (Streams, Firehose, Analytics), Lambda, Elasticsearch, Aurora, Docker, DataDog, CD/CI pipelines on CodePipeline and CodeBuild, CloudFormation, ALP, Python, Java, and more. We use Event Driven architecture, DDD, Emerging Patterns and anything else you want to try. You will receive a top-notch dev machine running on Linux.

Your responsibilities will include:

  • Developing and implementing test plans and scripts for various data quality processes.
  • Maintaining manual and automated test scripts and recommending modification as per requirements.
  • Documenting and communicating data models using ERD
  • Coordinating with teams to design standards for present and prospective applications and databases.
  • Maintaining an effective framework in coordination with technology teams for production systems.

We are looking for someone: 

  • With serious desire to build great Well Architected IoT & cloud software
  • That takes ownership of the solution and delivers
  • With a team mindset, highly collaborative and enjoys a fast-paced, team environment
  • That enjoys learning new technologies, concepts, and areas of business
  • Who champions the causes of uptime, reliability, compliance, and security

To be considered, you must have the following:

  • Very strong data modelling skills for both transactional and analytics databases, non-relational experience is a bonus.
  • Solid SQL experience working with complex database schemas, querying and data cleaning.
  • Solid experience with at least one popular scripting language like Python or Java.
  • Strong analytical skills and the ability to evaluate and interpret trends and important information.
  • Ability to quickly pick up new programs and techniques as technology evolves and should be able to work with data models and data mining software.
  • Excellent interpersonal and communication skills are important to work effectively with others.
  • Problem-solving skills - must be critical thinkers who can successfully troubleshoot and solve problems.

Blackline Safety offers:

  • A world-class team of senior developers and software professionals to act as mentors as you develop your professional skills
  • A unique and fun place to work with flexible hours
  • Interesting products to work on and an entrepreneurial environment
  • Exposure to a wide variety of modern web technologies
  • Supportive (yet challenging), collaborative work environment
  • Competitive salary and vacation compensation
  • Medical, dental and drug benefits
  • Company savings plan with matching contributions

Join our team to build the future and save lives!

To apply for this position, send your resume and cover letter in PDF format to hire@blacklinesafety.com

RECURRING REVENUE OPERATIONS (CALGARY, ALBERTA)

Who are you?

A key member of the Customer Success team, the newly-created Revenue operations role will be critical in establishing operational excellence across the Global Sales & Marketing organization, including responsibility for all reporting and analytics. You will
strive to improve operational efficiencies and work as a liaison with the rest of the Go-to Market team to define workflows and remove roadblocks. You have strong interpersonal skills coupled with robust data analysis capabilities and a natural sense of curiosity that drives you to identify trends and highlight opportunities.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls,
missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV:
BLN)

Responsibilities:

  • Support design and implementation of recurring revenue tools and technologies
    that improve workflows and efficiencies
  • Drive projects to ensure data is clean. Manage data cleaning projects from time
    to time.
  • Interface with finance to pursue accounts receivable with more complex customers
  • Develop vision for analytics architecture, various predictive models that forecast retention risk and growth opportunities in the customer base
  • Forecast recurring revenue using past data and indicators including market and competitor research to help drive customer retention. Develop and monitor sales
    performance KPIs.
  • Use “big data,” complex data sets requiring sophisticated analysis, for advanced interpretation and predictive analytics to drive strategy and actions
  • Report sales and campaign results, communicating news and wins internally
  • Build and maintain the sales plan and territories, manage sales representative compensation plans and incentives
  • Monitor and report to teammates on the engagement of customers with communication campaigns.
  • Create scalable, innovative approaches to extracting, managing, and analyzing
    customer data
  • Collaborate with both frontline marketers and senior leaders to accurately forecast and craft the right marketing strategies, campaigns, and tests to run.
  • Develop revenue operations as a “center of excellence,” operating at the forefront of strategic leadership and decision making

Requirements:

  • BA/BS in Business, Marketing, or a related field
  • Minimum 3 years of full-time sales/revenue operations experience or equivalent
    finance experience.
  • Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis. Demonstrated data analytics ability to critically
    look at performance data and draw constructive conclusions from the results
  • Self-starter who excels at multitasking and thrives in a fast-paced environment
  • Technically capable, excellent communicator, and a desire to improve processes
  • Excellent time management skills with the ability to prioritize and shift workload to meet deadline
  • Proficiency with Netsuite ERP is preferred. 

 

SERVICE DEPARTMENT – ADMINISTRATIVE SUPPORT (CALGARY, ALBERTA)

Our fast-growing company is seeing an Administrative Support Representative for our Service Department.

In this new role at Blackline Safety you will provide administrative support to our Service Department team. The Service Department is comprised of Tier 2 and Tier 3 Technical Support, Service Technicians, and the equipment repair team.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our design, development, sales, marketing, support and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN).

Who are you?

Using your ‘Whatever it takes’ approach, you tackle your tasks thoroughly, on time and with quality. Innovation is part of your DNA and drives you to find solutions to everyday challenges to help improve the quality and efficiency of our products and services. You are spirited, resilient and don’t shy away from new or changing priorities. You demonstrate your positive attitude and desire to contribute to Blackline Safety’s success in every detail of your day.

What will you do?

  • Receive product returns into our ERP system and prepare it for the service technicians to review and perform maintenance
  • Manage and send device retrieval emails to customers at scheduled intervals
  • Follow up on all unreturned devices to decrease time for product returns from customers
  • Prepare billing invoices for un-returned product
  • Correct RMA information on existing product return orders and record findings for tracking
  • Collaborate with the technical support teams to resolve RMA information discrepancies
  • Contribute to improving processes and gaining efficiencies in operations
  • Be prepared to embrace ad-hoc requests and support the team at Blackline!

Skills & Qualifications

  • High school diploma or equivalent
  • A related certificate or diploma from a recognized institution would be an asset
  • 2+ years’ administrative experience in an office or shop environment
  • 2+ years’ experience working with an ERP system (NetSuite, SAP, iERP)
  • Excellent computer skills, with high proficiency in MS Office applications
  • Intermediate to advanced (Excel) spreadsheet skills
  • Excellent oral and written communication ability
  • Professional interpersonal and telephone skills
  • Excellent organizational skills and ability to manage multiple priorities
  • High level of attention to detail.
  • Ability to work independently, assume responsibility and add value by being proactive
  • Ability to adapt to a dynamic, entrepreneurial, and fast paced work environment 

Blackline Safety offers

  • An exciting high-growth environment
  • An experienced, dynamic and highly motivated team
  • Supportive, challenging, and collaborative work environment
  • Extended Health, dental and vision care
  • Company stock purchase plan with matching contributions

Job Types:

  • Full-time, Permanent

Language

  • English (mandatory)
  • Spanish or French (asset)

Hours

  • Business Hours M-F

To apply, please send a PDF of your cover letter and resume to people@blacklinesafety.com

SYSTEM VERIFICATION SPECIALIST (CALGARY, ALBERTA)

Blackline Safety Corp (TSXV: BLN) is a wireless location leader that develops, manufactures, and markets products and services for worker safety monitoring and portable business tracking applications. Blackline solutions deliver safety, security, and location awareness through innovative wireless hardware and custom user interfaces, including mobile, messaging, and web services. Blackline's vision is to become the leading supplier of wirelessly connected worker safety monitoring and portable business tracking products in the world. 

We are currently looking for a System Verification Specialist who is eager to work in a product development environment. Hands-on testing of new and innovative product designs is core to this role. As a member of the Research and Development team you will be supporting the design and testing of our next generation offering as well as the existing ones. The Blackline Safety System incorporates wearable personal devices, vehicle mounted equipment, satellite and cellular communication channels and an advanced web portal.

The System Verification Specialist is responsible for ensuring that all of the components, web application, device firmware and hardware work together in harmony and that customer needs are met

This is a full time permanent position.

Responsibilities:

  • Developing & documenting test plans.
  • Testing system performance and troubleshooting system behavior.
  • Ensure system components work together and customer needs are met.
  • Executing test plans as well as recording and summarizing results.
  • Operating automated test equipment.
  • Support the rest of the Blackline organization with your deep understanding of the Blackline products and services.

 

Skills & Experience:

  • A diploma or degree preferably in engineering, computer science or similar.
  • Experience with testing firmware, web applications and hardware.
  • Experience with Python scripting is an asset.
  • Strong communication skills.
  • Familiarity with GPS, cellular and satellite communications.
  • Ability to operate independently in a fast paced environment.
  • Experience with defect tracking software (e.g. JIRA)
  • Experience with Test Rail Test Case Management Software or similar is an asset.

 

Blackline Safety relies on talented, driven individuals to bring innovative quality products to market quickly. If you are looking for challenging work in a fast-paced up-and-coming company, please submit your resume and cover letter quoting “System Verification Specialist” to tkolici@blacklinesafety.com.

All applications will be reviewed, but only those most qualified will be contacted for an interview.

TECHNICAL SALES (CALGARY, ALBERTA)

Blackline Safety is looking for a Technical Sales representative to support the outside sales team and help drive sales efforts. We have a world class connected safety system and we are looking for a Technical Sales Specialist to prove it. This position will be based out of Calgary, AB at Blackline’s HQ.

Who are you?

You are driven, observant, and organized. You believe in developing and establishing relationships with customers and can adapt quickly to give them the best experience possible. Your follow-up game is on point. You thrive in a fast-paced environment and are not afraid of change.

What will you do?

You will own the end-to-end customer evaluation process during the sales cycle and be responsible for proving how and why Blackline’s solution will meet the customer’s criteria for success. You will work closely with Blackline’s Sales Managers and distribution partners to give customers the best possible experience with Blackline’s solutions.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. Our products save lives. We monitor personnel working alone in populated areas, complex indoor facilities, and the most remote reaches of our planet. Our products are used to keep people safe in the event of workplace safety incidents, man-downs and exposure to explosive or toxic gas. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN).

Responsibilities:

  • Support the evaluation of Blackline’s products and services during the customer buying cycle for the Western Canadian market
  • Strategically structure and prepare field testing scope of work to showcase Blackline's solutions and provide results.
  • Train potential customers on the Blackline product line and web portal solutions.
  • Configure web-based account settings for optimal performance based on customer requirements.
  • Schedule feedback sessions with potential customers, listen to their needs and adjust the solutions as required.
  • Prepare reports and summaries for customers that underline the performance of our products and services.
  • Interface with Technical Sales Coordinator on demo device shipments
  • Provide technical support on sales demo devices that are being used for field testing.

Requirements

  • Ability to communicate clearly and effectively in all situations
  • Excellent time management and organization skills - ability to successfully multi-task up to 30 projects and shift priorities in a dynamic working environment
  • Post-Secondary diploma, degree or technician certification
  • Comfortable with technology including GPS, GSM, web applications, ability to learn the Blackline product line quickly
  • Ability to process and analyze data from various sources and explain it in a simplified manner
  • Maintain sense of calm in high-pressure situations
  • Previous project management experience is a plus
  • Previous experience working from a satellite office is a plus

To apply, please send your cover letter and resume to careers@blacklinesafety.com.

TECHNICAL SUPPORT - HELPDESK TECHNICIAN (CALGARY, ALBERTA)

We are seeking a Technical Support Representative to join our team. If you are excited to grow in your career and want to be part of a dynamic technology company, we want to talk to you.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN)

Who are you?

You believe in a customer focused company and want to be part of a team that provides world class customer experiences. Using your ‘Whatever it takes’ approach, you support your customers and team to produce high quality results. Innovation is part of your DNA and drives you to find solutions to everyday challenges. You are resilient and don’t shy away from new or changing priorities. Your logical approach contributes to meeting our service level by resolving technical challenges quickly. You demonstrate leadership with your positive attitude and desire to contribute to Blackline Safety’s success in every detail of your day.

What you will do

  • As the first point of contact, provide technical support and troubleshooting to our customers with a high degree of proficiency
  • Confidently resolve all customer concerns via e-mail, phone, and chat
  • Escalate issues appropriately to internal support groups
  • Process RMA requests into our ERP system with accuracy
  • Recognize technical trends and provide feedback to our 2nd and 3rd level support groups
  • Assist our internal teams with technical information
  • Make recommendations for operating improvements as we grow our department

Qualifications:

  • You have a minimum 2 years’ experience in a technical support capacity
  • You have experience with a case ticketing system and escalation protocols
  • You demonstrate advanced verbal and written business communication skills that are clear, concise, courteous, and professional
  • You are organized, detail oriented, and possess a high level of accuracy in your work
  • You are a team player who offers solutions and ideas to continually improve the business
  • You are curious and proactive in your approach to understanding customer issues
  • You are outgoing, courteous, ambitious, and presentable with a professional demeanor
  • You possess a strong business acumen with a logical approach when faced with a problem
  • You are a go-getter with a positive attitude, wanting to make a difference within your team
  • You can roll with the punches when faced with uncertainty
  • You are excited by our growth and want to excel in your career
  • You are committed to supporting safety and take seriously the role of Blackline in protecting our customers

Considered an Asset:

  • Technologist Diploma (EET, MET, IET, CMT)
  • You may have experience in the oil and gas industry with knowledge of gas detection

Hours:

We are preparing to expand our service to cover 24 hours 7 days per week. Shift coverage will be phased in over the next 6 months. Training will take place Monday-Friday, 8 hour shifts during the hours of 6 a.m. – 6 p.m. After training, shifts will be scheduled during the evenings, weekends or night shift and will be implemented as call volumes grow.

Rotating on-call support will be part of your role after training until the center has converted to 24 hour coverage.

Experience:

  • Technical Support: 2 years (Preferred)

Education:

  • DCS / DEC (Preferred)

TEST ENGINEER/ ANALYST (CALGARY, ALBERTA)

Do you want to save lives while creating meaningful solutions? Blackline Safety is the place for you.

Blackline Safety is a world leader in the development and manufacturing of IoT connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our purpose and promise to our customers of providing the technology that keeps workers safe informs our overall product development.

Our products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Ramsay, Calgary.

Test Engineers are responsible for designing, building, and running the most sophisticated, system-wide test suites. This goes far beyond unit and functional tests (written by our developers) and includes integration testing, APIs, security, performance and more.

Our solutions are built in the Well architected framework and the technologies include Angular 9, Amazon Web Services and all they offer, IoT, RDS MySQL, RedShift, Spark, EMR, Kinesis (Streams, Firehose, Analytics), Lambda, Elasticsearch, Aurora, Docker, DataDog, CD/CI pipelines on CodeBuilder, ELK stack, CloudFormation, ALP, Python, Java, and more. We use DDD, Emerging Patterns and anything else you want to try.

We are looking for someone: 

  • That understands that quality is far more than finding bugs but also flow, security testing (such as automated scans, automated penetration tests), performance and availability
  • With serious desire to build great Well Architected IoT & cloud software
  • That enjoys learning new technologies, concepts, and areas of business
  • That wants an opportunity to develop and exercise your coding skills while working hands-on on agile development lifecycle and CI/CD pipeline

What you will be doing:

  • Work as a part of cross-product QA team
  • Develop, execute, and maintain test scenarios based on new product feature requirements as well as defect fixes
  • Troubleshoot issues found during testing and assist in problem analysis
  • Identify, document, and track defects in defect tracking software
  • Perform QA activities that include deploying software into different environments, generating test data,reporting on testing progress and identifying risks to other teams
  • Work with variety of technologies like Python2/3, PHP, MySQL, Java, JavaScript/Angular, Docker
  • Evaluate and identify test scenarios for test automation, develop and maintain automated tests.
  • Participate in Agile team meetings
  • Work closely with software developers and Team Leads to understand user scenarios, requirements, and typical usage workflows, technical issues, impact, and risk areas
  • Participate in hands-on activities extending across the agile development lifecycle and CI/CD pipeline

To be considered, you must have the following:

  • A degree in software engineering, computer science, similar education preferred; relevant work experience will be considered
  • 5+ years of experience testing mission-critical and high availability scalable web applications using a variety of technologies, ideally in a SaaS environment dealing with real-time streaming data
  • Understanding and knowledge in industry-standard testing methodologies, tools, and processes
  • Expertise in developing test cases/scripts
  • Experience working with at least one programming or scripting languages such as Python, Java, or JavaScript
  • Experience with automated testing tools and techniques (Selenium, API, backend)
  • Experience with load/performance testing using Locust or Jmeter
  • Preferred experience with wireline protocols via TCP/UDP
  • Solid ability to create and use SQL queries to perform data validation
  • Experience with AWS or similar cloud infrastructure services
  • Comfortable working with linux command line
  • Experience with Jira, Jenkins, and Git

Blackline Safety offers:

  • A world-class team of senior developers and software professionals
  • A unique and enjoyable place to work with flexible hours
  • Interesting products to work on and an entrepreneurial environment
  • Exposure to a wide variety of modern web technologies
  • Supportive (yet challenging), collaborative work environment
  • Competitive salary and vacation compensation
  • Company savings plan with matching contributions, medical, dental and drug benefits

Join our team to build the future and save lives!

Click here to apply

VISUALIZATION AND FRONT END DEVELOPER (CALGARY, ALBERTA)

Blackline Safety is looking for a Visualization and Frontend Developer to help build and drive our Blackline Analytics and Blackline Vision platform. We have a world class connected safety system and we are building a data, analytics, and data science platform to match it. 

Who are you?

You believe big data helps businesses solve real-world problems. You are an expert at data visualization techniques and frameworks. You are not bound to a single tool or platform, and can solve problems in creative ways. You trust in data driven problem solving and believe visualizing large datasets is a necessity to achieve that. You like to explore datasets to find insights that nobody else sees. You can communicate these ideas through visualizations. You are self-motivated, creative and excited to find answers to questions that the answer might not be obvious without going through large amounts of data. 

What will you do?

You will be responsible for developing custom visualizations that are designed by our Visualization Designers for our Blackline Analytics, and Blackline Vision platforms. You would be involved in building interactive visualizations that would be used by our marketing, business intelligence, and data science teams as well as our end users. These projects will include both web development, and visualization development in the Power platform – Power BI, Power Flow, Power Apps.

Your job will include everything from collaborating with our designers, building high fidelity proof of concepts, and production ready scalable products. Your contribution will help us increase internal efficiencies and evolve our products and services by leveraging large and diverse datasets generated by customers from around the world.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN). Blackline Safety’s headquarters are located in an historic building in Ramsay. We have a robust COVID protocol, with employees working both in the office and remotely.

Requirements:

  • Post-secondary degree (Computer Science, Human-Computer Interaction, Information Visualization, Analytics, Computer Graphics, Mathematics, Physics, Information Technology, Computational Media Design, or related)
  • 5 years of visualization development experience (Including academia and personal projects)
  • 3 years of experience with React.js
  • 3 years of experience with D3.js
  • 3 years of experience with Node.js (For building Power BI custom visuals)
  • Strong communication skills in written, spoken, and visualization mediums.
  • Experience working with technical and design teams
  • Comfortable working in an iterative process
  • Comfort troubleshooting and fixing performance issues related to visualization delivery
  • Preferred: Previously built and deployed visualizations with a major tool such as PowerBI, Tableau, Qlik or Spotfire 

Optional:

  • Experience with development and deployment of Power BI widgets,
  • Experience working in research and exploration-oriented teams,
  • Experience with CSS, Web applications, and HTML would be considered an asset
  • Experience with DAX and M would be considered an asset,
  • Experience with SQL and structured database systems would be considered an asset,
  • Experience with Python would be considered an asset.
  • Experience with version control. 

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan with matching contributions 

Our clients depend on Blackline Safety to monitor the wellbeing of their employees at work — you can help to make a difference. Come work with Blackline Safety in an exciting, fast-paced work environment.

To apply for this position, send your resume and cover letter in PDF format to hire@blacklinesafety.com

Europe

DATA & ADVANCED ANALYTICS SPECIALIST - Europe

Blackline Safety is looking for a Business Intelligence Specialist to help build and drive our Blackline Vision platform. We have a world class connected safety system and Analytics platform, and we are building a division that helps clients achieve data driven problem solving and deliver actionable insights.

Who are you?

You believe big data helps businesses solve real-world problems. You enjoy working with clients, gathering requirements, and working in a project-based environment. You are well versed in writing requirement documents and statements of work for BI/Data projects. You have experience using CRM systems. You have some experience in sales and marketing. You are familiar, but not necessarily an expert with data visualisation and data driven problem solving. You like to explore problems and identify opportunities for data driven solutions. You can communicate these ideas to users that might not be well versed in data. You are self-motivated and excited to follow through with client needs. You enjoy travelling.

What will you do?

You will be part of the client facing and sales team of Blackline Vision. You will be well versed in our portfolio of offerings and add to it based on client needs. You will follow up on enquiries, gather requirements, and run workshops with clients. You will be responsible for communicating the requirements to the technical teams and assure successful communication during delivery in both scope and timeline of the project. You will be the point of contact for your clients if any technical, or non-technical questions might arise.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, Canada. Blackline Safety is a publicly-traded company (TSXV: BLN).

This position reports to Blackline Safety Europe, headquartered in Colchester, UK and to the Blackline Vision team in Calgary, Canada.

Key Responsibilities:

  • Inbound sales, and sales support:
    • Drive sales growth through handling all inbound sales enquiries and supporting our sales team with our Blackline Vision offering,
    • Provide field level support conducting end-user calls with Client Blackline Vision stakeholders,
    • Support evaluations with analysis of reports already built,
    • Timely follow up on leads created by Blackline Vision demand generation efforts,
    • Attend industry exhibitions and events promoting the Blackline brand growth, industry networking, securing new leads, and enhancing relationships with existing clients,
    • Provide weekly Blackline Vision pipeline opportunity updates,
    • Deliver Blackline Vision training to internal users and clients alike,
    • Self-motivated and able to work independently to meet or exceed goals,
  • Relationship management
    • Gather requirements for new customers and write statements of work and proposals,
    • Be the point of contact for a portfolio of Blackline Vision clients,
    • Understand and be able to solve problems using data,
    • Be the interface between clients, and the Blackline Vision technical team,
    • Communicate timelines, and scope limitations to clients,
    • Keep the CRM and ERP systems up to date with client communications and sales

Requirements:

  • Post-secondary degree (Computer Science, Engineering, Mathematics, Statistics, Analytics, Information Technology, Digital Transformation Consulting, or related),
  • 5 years in a client or end-user facing role,
  • 2 years of data analysis experience (Including academia and personal projects,)
  • 1 year of experience with PowerBI or a similar tool (Including academia and personal projects),
  • Strong communication skills in written, spoken, and visualization mediums,
  • Experience writing statements of work and proposals,
  • Excellent presentation skills,
  • Excellent command of Excel,
  • Experience working with technical and sales teams,
  • Comfort troubleshooting and problem solving with data and visualisations,
  • Preferred: Has experience in developing or being part of the development of BI solutions,
  • Preferred: competence in a second major European language
  • Preferred: LEAN and or a six-sigma certification

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and holiday allowance
  • Medical assistance plan, life insurance and pension scheme
  • Company share purchase plan (ESOP)

To apply, please submit your resume in PDF format to:  gboorman@blacklinesafety.com

FIELD SUPPORT TECHNICIAN - Italy

Blackline Safety (TSXV: BLN), headquartered in Calgary, Canada, is a global technology company that develops, manufactures, and markets products and services for worker safety monitoring. Blackline solutions deliver safety, security, and location awareness through innovative wireless hardware and custom user interfaces, including mobile, messaging, and web services. Blackline's vision is to become the leading supplier of wirelessly connected worker safety monitoring products in the world.

This position reports to Blackline Safety Europe, headquartered in Colchester, UK and is primarily field-based in Italy.

 Description

The role of Field Support Technician (FST) is to support all requests for field-based training, site support, connectivity and Beacon surveys, hardware installation etc. primarily across France, and other European countries if needed. The FST will support the Blackline Safety sales team, and distributor partners.

 Required Skills

  • You possess a technical capacity and are able to understand and discuss technical issues
  • You have the ability to successfully multi-task and shift priorities in a dynamic working environment
  • You are comfortable with technology including GPS, GSM and web applications
  • Proven track record of being able to learn new technologies and processes quickly, and apply the knowledge gained to support customers effectively
  • You perform in high-pressure situations
  • Previous project management experience
  • You demonstrate advanced verbal and written business communication skills that are clear, concise and professional
  • You are computer literate including Microsoft Word, Excel and PowerPoint
  • You are organised, detail-oriented and have the ability to multi-task
  • You are a team player who offers solutions and ideas to continually improve the business
  • You are proactive in your approach to customer issues
  • Proven ability to deliver training packages, via online/telephone/face to face/ to a variety of clients
  • Problem-solving skills, with proven ability to resolve issues via a logical and structured process

 Required Aptitudes

  • You are outgoing, courteous, ambitious and presentable with a professional demeanour
  • You are able to communicate clearly and effectively with customers and co-workers
  • You possess strong business acumen
  • You have excellent time management and organisation skills
  • You are able to process and analyse data from various sources and explain it in a simplified manner
  • Proven project management skills

 Specific Responsibilities

  • Indoor location surveys. Liaising with clients to determine their location requirements. This will involve a consultation, full explanation of how our products and system utilise GPS and RF transmitters to build efficient location systems. Conducting full site surveys to determine the scale of the beacon install taking absolute minimum beacon quantities into consideration for sufficient coverage.  Full report of beacon survey with analysis of site to present to client.
  • GSM signal boosting surveys. Conducting full site surveys to determine GSM connectivity. Calculating where third-party GSM signal boosting equipment can be utilised to give solid coverage. Calculating equipment required (cables, splitters, GSM boosters, antennas, Galvanic isolators etc.) for install. Full report of equipment required and where it’s to be installed on site.
  • Support European Sales Team with beacon surveys.
  • Physical install of indoor location beacons and GSM signal boosting equipment.
  • Remote technical trouble shooting and support following installation.
  • Create and implement processes for efficient survey and customer presentation.
  • Annual reviews of installations. Maintenance surveys for existing installations and conversations regarding system upgrades.
  • Source and implement new third-party hardware solutions that will assist the customer experience of our system and increase sales growth.
  • Feedback on customer requirements and personal onsite observations to improve product development.
  • Create processes for Sales Team and Distribution to implement indoor location systems with a common approach.
  • End user device and portal training sessions.

To apply, please submit your resume in PDF format to gboorman@blacklinesafety.com

FIELD SUPPORT TECHNICIAN - France

Blackline Safety Corp (TSXV: BLN) is an industry leader in the development and manufacturing of innovative connected safety products, services, and real-time monitoring that are disrupting the global safety industry. Blackline’s vision is to become the leading supplier of cellular and satellite connected gas detection and safety monitoring devices in the world.

Role:

The role of Field Support Technician (FST) is to support all requests for field-based training, site support, connectivity and Beacon surveys, hardware installation etc. primarily across France, and other European countries if needed. The FST will support the Blackline Safety sales team, and distributor partners.

 

Required Skills

  • Proven track record of being able to learn new technologies and processes quickly, and apply the knowledge gained to support customers effectively
  • You are comfortable with technology including GPS, GSM and web applications
  • You are computer literate including Microsoft Word, Excel and PowerPoint, with excellent verbal and written business communication skills
  • You are organised, detail-oriented and have the ability to multi-task and shift priorities in a dynamic working environment and have previous project management experience
  • You are a team player who offers solutions and ideas to continually improve the business
  • Proven ability to deliver training packages, via online/telephone/face to face/ to a variety of clients, possess a technical capacity and are able to understand and discuss technical issues with a proactive approach
  • Problem-solving skills, with proven ability to resolve issues via a logical and structured process
  • You are outgoing, courteous, ambitious and presentable with a professional demeanour, with excellent communication skills, fantastic time management/organisation skills and have a strong business acumen

 

Specific Responsibilities

  • Indoor location surveys. Liaising with clients to determine their location requirements. This will involve a consultation, full explanation of how our products and system utilise GPS and RF transmitters to build efficient location systems. Conducting full site surveys to determine the scale of the beacon install taking absolute minimum beacon quantities into consideration for sufficient coverage. Full report of beacon survey with analysis of site to present to client. - End user device and portal training sessions.
  • GSM signal boosting surveys. Conducting full site surveys to determine GSM connectivity. Calculating where third-party GSM signal boosting equipment can be utilised to give solid coverage. Calculating equipment required (cables, splitters, GSM boosters, antennas, Galvanic isolators etc.) for install. Full report of equipment required and where it’s to be installed on site.
  • Support European Sales Team with beacon surveys, create processes for Sales Team and Distribution • Physical install of indoor location beacons and GSM signal boosting equipment.
  • Remote technical trouble shooting and support following installation.
  • Create and implement processes for efficient survey and customer presentation.
  • Annual reviews of installations. Maintenance surveys for existing installations and conversations regarding system upgrades.
  • Source and implement new third-party hardware solutions that will assist the customer experience of our system and increase sales growth.
  • Feedback on customer requirements and personal onsite observations to improve product development.

To apply, please submit your resume in PDF format to gboorman@blacklinesafety.com

REGIONAL SALES MANAGER (MULTIPLE POSITIONS AVAILABLE)

We are currently hiring four Regional Sales Manager positions for the following regions:

  • France North
  • France South
  • Germany North
  • Germany South (including Austria & Switzerland)

When applying, please specify which location you're interested in.

Blackline Safety Corp (TSXV: BLN) is an industry leader in the development and manufacturing of innovative connected safety products, services, and real-time monitoring that are disrupting the global safety industry. Blackline's vision is to become the leading supplier of wirelessly connected worker safety monitoring products in the world. You can find more information about Blackline and its unique safety solutions at www.blacklinesafety.com.

Description

As a result of rapid growth and significant user adoption of its solutions, Blackline is doubling its sales force globally. Blackline is looking for passionate, self-motivated individuals driven to be highly successful professionals. In this role you will identify and create new business opportunities as well as achieve all sales and profit targets. The successful candidate will be driven to develop opportunities with key end-user customers through networking, meeting with and presenting to corporate contacts, field level end users, and executives.

This position reports to Blackline Safety Europe, in Colchester UK which is the fastest-growing of all Blackline Safety’s sales territories.

Key Responsibilities

  • Develop and execute strategic sales plans for assigned markets, named accounts, and new market sectors
  • Generate net new opportunities directly with end-users contributing to sales funnel growth in support of sales quota achievement
  • Utilise a comprehensive Sales Process to understand the clients’ criteria and articulate this to internal stakeholders
  • Ability to sell our complete service offerings as solutions that match client needs.
  • Use Blackline’s significant resources to strategically initiate, manage, and develop customer relationships
  • Lead or develop solutions and promote the Company's service value proposition to differentiate Blackline from competitors and provide increased value to customers.
  • Ability to drive each element of the services sales cycle, including prospecting initiatives, proposals, RFP responses, and closing sales
  • Develop effective, creative, and customised proposals and presentations to bundle service offerings that effectively convey the Company's capabilities

Desired Skills / Experience

Proven track-record in successful B2B (business to business) sales
Proven track record in gas detection sales
Strong business acumen and expert negotiation skills
Ability to establish contacts and credibility with senior level management decision makers
Self-motivated, critical thinker with a proven ability to execute strategic sales plans
Results focus demonstrated through consistent success in increasingly senior sales roles
Excellent interpersonal skills and ability to develop strong relationships
Demonstrated network of clients which can lead to immediate opportunities
Strong background of strategic account pursuit with experience selling complex business solutions
Experience with providing enterprise sales solutions
Above average capabilities with productivity tools (e.g. Excel, PowerPoint, Word, etc.)
High degree of proficiency with CRM

Minimum Requirements

  • Sales and Technical qualifications to an agreed level
  • Minimum of 10 years’ experience in a “Hunter” sales role working with a structured sales management methodology in a complex fast paced, ever changing environment with constant multiple priorities and deadlines

Position Overview

  • Full-time salary plus commission
  • Compensation includes car allowance, expense coverage, paid vacation, access to ESOP (Employee Share Ownership Scheme)
  • Travel availability of minimum 50%

Submit your Cover Letter and Curriculum Vitae in PDF format to gboorman@blacklinesafety.com

Job Type: Full-time

 

United States

REGIONAL SALES MANAGER (MULTIPLE POSITIONS AVAILABLE)

We are currently hiring four Regional Sales Manager positions for the following regions:

  • Louisiana, Arkansas & Mississippi
  • Corpus Christi, Texas
  • New Mexico

When applying, please specify which location you're interested in.

Blackline Safety Corp (TSXV: BLN) is an industry leader in the development and manufacturing of innovative connected safety products, services, and real-time monitoring that are disrupting the global safety industry. Blackline’s vision is to become the leading supplier of 3G/ LTE and satellite connected gas detection and safety monitoring devices in the world. You can find more information about Blackline and its unique safety solutions at www.blacklinesafety.com.

As a result of rapid growth and significant user adoption of its solutions in North America, Blackline is doubling its sales force. Blackline is looking for passionate, self-motivated individuals driven to be highly successful professionals. As a Blackline Regional Sales Manager, you will be responsible for managing regional and national distribution partners located within your territory and delivering strong revenue growth. In this role you will identify and create new business opportunities with your distributors and end-users to achieve all sales and profit targets. The successful candidate will be comfortable meeting with and presenting to distributors, field level end users, and the C-Suite.

Key Responsibilities:

  • Drive sales growth through distribution partners by supporting their sales and marketing efforts
  • Provide field level support conducting end-user calls with distributor sales representatives
  • Support distribution through the entire sales process from initial contact to purchase order and transition to the implementation team
  • Ongoing generation of new opportunities, both with distribution and directly with end-users, contributing to sales funnel growth to support sales quota achievement
  • Timely follow up on leads created by Blackline demand generation efforts
  • Identify and qualify new distribution as required to ensure appropriate geographic and vertical market coverage
  • Work with the world’s leato transform their overall safety programs
  • Generate new business by developing customer relationships in their regions and vertical markets
  • Attend industry trade shows promoting the Blackline brand growth, industry networking, securing new leads, and enhancing relationships with existing clients
  • Provide weekly pipeline opportunity updates to Director of Sales including progress on specific distribution opportunities and status of prospective end-user clients
  • Self-motivated and able to work independently to meet or exceed goals 

Desired Skills / Experience:

  • Self-motivated, critical thinker with a proven ability to execute strategic sales plans
  • Results focused demonstrated through consistent success in increasingly senior sales roles
  • Excellent interpersonal skills and ability to develop strong relationships
  • Demonstrated network of clients which can lead to immediate opportunities
  • Strong background of strategic account management as a manufacturer representative or distributor sales professional
  • Experience selling complex, strategic business solutions
  • Proven track record of providing large enterprise sales solutions
  • Sales training with Sandler, Miller Heiman, Ray Leon, or other industry leading training is an asset
  • Above average capabilities with productivity tools (e.g. Excel, PowerPoint, Word, etc.)
  • High degree of proficiency with CRM

Minimum Requirements:

  • Minimum 5 years B2B with a distributor or manufacturer selling complex services or products
  • Experience selling gas detection or safety-related services is considered a benefit
  • A track record of success increasing market share and securing net new business through a distribution business model

Position Overview:

  • Full-time salary plus commission
  • Compensation includes health benefits, car allowance, expense coverage, paid vacation, 401K matching, and access to Blackline options
  • Travel availability of 50%

Submit your cover letter and resume in PDF format.

In your cover letter include a detailed account of total sales and sales growth annually for the past three years in your current or past positions. Please also describe the products and service(s) you were selling.

To apply, please send your cover letter and resume to careers@blacklinesafety.com

Job Type: Full-time

TECHNICAL SALES (HOUSTON, TX)

Blackline Safety is looking for a Technical Sales representative to support the outside sales team and help drive sales efforts. We have a world class connected safety system and we are looking for a Technical Sales Specialist to prove it. This position will be based out of Houston, TX and will eventually work out of Blackline’s new Houston office.

Who are you?

You are driven, observant, and organized. You believe in developing and establishing relationships with customers and can adapt quickly to give them the best experience possible. Your follow-up game is on point. You thrive in a fast-paced environment and are not afraid of change.

What will you do?

You will own the end-to-end customer evaluation process during the sales cycle and be responsible for proving how and why Blackline’s solution will meet the customer’s criteria for success. You will work closely with Blackline’s Sales Managers and distribution partners to give customers the best possible experience with Blackline’s solutions.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. Our products save lives. We monitor personnel working alone in populated areas, complex indoor facilities, and the most remote reaches of our planet. Our products are used to keep people safe in the event of workplace safety incidents, man-downs and exposure to explosive or toxic gas. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN).

Responsibilities:

  • Support the evaluation of Blackline’s products and services during the customer buying cycle for the Southern USA market
  • Strategically structure and prepare field testing scope of work to showcase Blackline's solutions and provide results.
  • Train potential customers on the Blackline product line and web portal solutions
  • Configure web-based account settings for optimal performance based on customer requirements.
  • Schedule feedback sessions with potential customers, listen to their needs and adjust the solutions as required.
  • repare reports and summaries for customers that underline the performance of our products and services.
  • Manage sales demo inventory and work with HQ on demo device shipments
  • Perform troubleshooting and technical support on sales demo devices that are returned to the Houston office. Work with the Technical Sales Coordinator at HQ to determine, through instrument evaluation, if devices can be returned to the field or sent back to HQ.
  • Act as technical knowledge hub for outside sales team in your territory
  • Act as a liaison between HQ and Houston. Support and encourage the integration of Blackline’s culture and values into our new Houston office.

Requirements

  • Ability to communicate clearly and effectively in all situations
  • Excellent time management and organization skills - ability to successfully multi-task up to 30 projects and shift priorities in a dynamic working environment
  • Post-Secondary diploma, degree or technician certification
  • Comfortable with technology including GPS, GSM, web applications, ability to learn the Blackline product line quickly
  • Ability to process and analyze data from various sources and explain it in a simplified manner
  • Maintain sense of calm in high-pressure situations
  • Previous project management experience is a plus
  • Previous experience working from a satellite office is a plus

To apply, please send your cover letter and resume to careers@blacklinesafety.com.

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We provide lone worker monitoring devices that help employers to improve the outcome for workers who have suffered a safety incident, health issue or physical assault.

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