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CAREERS

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, Canada. Blackline Safety is a publicly-traded company (TSXV: BLN).

Blackline is growing and we are looking for dynamic individuals to join our team around the world. As a employee-driven business, Blackline Safety offers:

  • An exciting high-growth environment
  • A management team with a proven record of accomplishment
  • A supportive, challenging and collaborative work environment
  • Competitive salary and vacation
  • Company stock purchase plan with matching contributions

CANADA

CUSTOMER CARE: TECHNICAL SUPPORT (CALGARY, ALBERTA)

We are seeking a Technical Support Representative to join our Customer Care team. If you are excited to grow in your career and want to be part of a dynamic technology company, we want to talk to you.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN)

Who are you?

You believe in a customer focused company and want to be part of a team that provides world class customer experiences. Using your ‘Whatever it takes’ approach, you support your customers and team to produce high quality results. Innovation is part of your DNA and drives you to find solutions to everyday challenges. You are resilient and don’t shy away from new or changing priorities. Your logical approach contributes to meeting our service level by resolving technical challenges quickly. You demonstrate leadership with your positive attitude and desire to contribute to Blackline Safety’s success in every detail of your day.

What you will do

  • As the first point of contact, provide technical support and troubleshooting to our customers with a high degree of proficiency
  • Confidently resolve all customer concerns via e-mail, phone, and chat
  • Escalate issues appropriately to internal support groups
  • Process RMA requests into our ERP system with accuracy
  • Recognize technical trends and provide feedback to our 2nd and 3rd level support groups.
  • Assist our internal teams with technical information
  • Make recommendations for operating improvements as we grow our department

Skills and Aptitudes:

  • You have a minimum 2 years’ experience in a customer facing technical support capacity.
  • You may have experience in the oil and gas industry with knowledge of gas detection.
  • You have strength in a technical capacity, able to understand, trouble shoot and resolve technical issues while conveying this understanding to our customers
  • You demonstrate advanced verbal and written business communication skills that are clear, concise, courteous, and professional
  • You are organized, detail oriented, and possess a high level of accuracy in your work
  • You are tech savvy, proficient with office software and online tools and possess a solid understanding of hardware, software, and networking concepts
  • You are a team player who offers solutions and ideas to continually improve the business
  • You are curious and proactive in your approach to understanding customer issues
  • You are outgoing, courteous, ambitious, and presentable with a professional demeanor
  • You show a passion for customer care and understand and adapt to new technologies
  • You possess a strong business acumen with a logical approach when faced with a problem
  • You are a go-getter with a positive attitude, wanting to make a difference within your team
  • You can roll with the punches when faced with uncertainty
  • You are excited by our growth and want to excel in your career.
  • You are committed to supporting safety and take seriously the role of Blackline in protecting our customers.

Click here to apply

PRODUCT DEVELOPMENT: FIRMWARE DEVELOPER (CALGARY, ALBERTA)

Who you are:

  • You love to develop object-oriented applications on embedded processors. You enjoy the challenge of fitting big features on small platforms.
  • You enjoy researching and applying new technologies to solve problems. You understand how things work and fit together.
  • You have exacting standards. You find it embarrassing for someone else to find a bug you have released. You like the idea of using test driven development to ensure your code is well structured and tested.

What will you do:

  • Design, implement and test new features and products using TDD
  • Develop drivers for peripherals, new hardware, and processors
  • Add support for new gas detection sensors on connected cartridge boards
  • Release new firmware across multiple products

What you will need to succeed:

  • Degree in Electrical/Computer Engineering
  • Registration, or eligibility for registration, with APEGA is required.
  • 5 years’ experience
  • Experience using C/C++ in an embedded environment
  • Experience working with an embedded RTOS
  • Experience writing low level drivers
  • Object Oriented Design and Development experience
  • Ability to optimize code for space or size depending on the requirement

What is great to have:

  • Experience in other programming languages such as Python, Java, Matlab
  • Experience designing and developing embedded firmware with UML and TDD
  • Knowledge of GSM/CDMA/HSPA networks, GPS, and Satellite Communication Systems
  • Experience with signal processing and filter design
  • Experience with gas detection technology
  • Experience with Android App Integration

Click here to apply

TEST ENGINEER/ ANALYST (CALGARY, ALBERTA)

Do you want to save lives while creating meaningful solutions? Blackline Safety is the place for you.

Blackline Safety is a world leader in the development and manufacturing of IoT connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our purpose and promise to our customers of providing the technology that keeps workers safe informs our overall product development.

Our products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Ramsay, Calgary.

Test Engineers are responsible for designing, building, and running the most sophisticated, system-wide test suites. This goes far beyond unit and functional tests (written by our developers) and includes integration testing, APIs, security, performance and more.

Our solutions are built in the Well architected framework and the technologies include Angular 9, Amazon Web Services and all they offer, IoT, RDS MySQL, RedShift, Spark, EMR, Kinesis (Streams, Firehose, Analytics), Lambda, Elasticsearch, Aurora, Docker, DataDog, CD/CI pipelines on CodeBuilder, ELK stack, CloudFormation, ALP, Python, Java, and more. We use DDD, Emerging Patterns and anything else you want to try.

We are looking for someone: 

  • That understands that quality is far more than finding bugs but also flow, security testing (such as automated scans, automated penetration tests), performance and availability
  • With serious desire to build great Well Architected IoT & cloud software
  • That enjoys learning new technologies, concepts, and areas of business
  • That wants an opportunity to develop and exercise your coding skills while working hands-on on agile development lifecycle and CI/CD pipeline

What you will be doing:

  • Work as a part of cross-product QA team
  • Develop, execute, and maintain test scenarios based on new product feature requirements as well as defect fixes
  • Troubleshoot issues found during testing and assist in problem analysis
  • Identify, document, and track defects in defect tracking software
  • Perform QA activities that include deploying software into different environments, generating test data,reporting on testing progress and identifying risks to other teams
  • Work with variety of technologies like Python2/3, PHP, MySQL, Java, JavaScript/Angular, Docker
  • Evaluate and identify test scenarios for test automation, develop and maintain automated tests.
  • Participate in Agile team meetings
  • Work closely with software developers and Team Leads to understand user scenarios, requirements, and typical usage workflows, technical issues, impact, and risk areas
  • Participate in hands-on activities extending across the agile development lifecycle and CI/CD pipeline

To be considered, you must have the following:

  • A degree in software engineering, computer science, similar education preferred; relevant work experience will be considered
  • 5+ years of experience testing mission-critical and high availability scalable web applications using a variety of technologies, ideally in a SaaS environment dealing with real-time streaming data
  • Understanding and knowledge in industry-standard testing methodologies, tools, and processes
  • Expertise in developing test cases/scripts
  • Experience working with at least one programming or scripting languages such as Python, Java, or JavaScript
  • Experience with automated testing tools and techniques (Selenium, API, backend)
  • Experience with load/performance testing using Locust or Jmeter
  • Preferred experience with wireline protocols via TCP/UDP
  • Solid ability to create and use SQL queries to perform data validation
  • Experience with AWS or similar cloud infrastructure services
  • Comfortable working with linux command line
  • Experience with Jira, Jenkins, and Git

Blackline Safety offers:

  • A world-class team of senior developers and software professionals
  • A unique and enjoyable place to work with flexible hours
  • Interesting products to work on and an entrepreneurial environment
  • Exposure to a wide variety of modern web technologies
  • Supportive (yet challenging), collaborative work environment
  • Competitive salary and vacation compensation
  • Company savings plan with matching contributions, medical, dental and drug benefits

Join our team to build the future and save lives!

Click here to apply

CLIENT IMPLEMENTATION SUPERVISOR (CALGARY, ALBERTA)

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gases. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN).

Job Summary

Blackline Safety is looking for a full-time Client Implementation Supervisor to lead and grow our Client Implementation Team as they welcome our new customers to Blackline and structure their accounts and training for success. Client Implementations include training of our systems, effectively guiding customers through the configurations and helping them make decisions that best fit their organization. This requires strong customer care and ability for team members to travel and meet face to face with our customers. We have a world-class portfolio of safety solutions, and we are looking for a Client Implementation Supervisor with a passion and aptitude to match.

Who are you?

You believe in a customer focused company and want to build a team that provides world-class customer service. You are an energetic leader, focusing on relationships with a drive for results. You want to be constantly listening to customers and continuously test, enhance, and personalize the customer experience. You believe customer satisfaction is directly related to employee satisfaction and focus on the care and coaching of your team. You are curious, collaborative, and take ownership. You thrive in a fast-paced environment and are not afraid of change.

What will you do?

You will have ownership responsibility for continuing the success of the client implementation team and operations. Your job will include everything from people management, travel and project load scheduling to training and competency management of your team in a way that supports an energetic and successful team. Your insights will help understand what makes a successful client implementation, help improve the current process and work with internal teams work on strategies to further the success of the department.

Responsibilities

  • Build a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates the team by fostering an inclusive work environment
  • Coach and mentor the deployment team to impact their success and therefore creating a world class experience and delivering effective implementation of the Blackline solution to our clients
  • Prepare development planning, including yearly performance reviews, with the Deployment Managers
  • Monitor work schedules for the team to ensure they meet deployment demands both locally and internationally, recommending adjustments as required
  • Manage and leverage key performance indicators (KPI’s) to improve overall operational strategy within the Deployment team; develop action plans to enhance individual and team performance to ensure KPI’s are met
  • Proven ability to document procedures, establish training, and regular review
  • Ensures operational alignment to overall strategic initiatives of Blackline Safety
  • To become and remain knowledgeable of Blacklines offerings, products and best implementation practices able to provide expert advise to clients.
  • Actively looks for ways to improve process efficiencies and effectiveness

Skills and Prerequisites:

  • Post-Secondary education or equivalent certification in a business-related field is an asset
  • 3-5 years Managing a customer facing systems implementation customer support team
  • Proven track record of leading and energize a group to be successful and meet targets
  • Ability to drive results in an ever-changing environment
  • Ability to identify meaningful metrics for reporting and analysis of operational issues
  • Clear communication, both written and verbal with strong interpersonal skills

To apply, send your resume and cover letter via email in PDF format to careers@blacklinesafety.com.

SYSTEM VERIFICATION SPECIALIST (CALGARY, ALBERTA)

Blackline Safety Corp (TSXV: BLN) is a wireless location leader that develops, manufactures, and markets products and services for worker safety monitoring and portable business tracking applications. Blackline solutions deliver safety, security, and location awareness through innovative wireless hardware and custom user interfaces, including mobile, messaging, and web services. Blackline's vision is to become the leading supplier of wirelessly connected worker safety monitoring and portable business tracking products in the world. 

We are currently looking for a System Verification Specialist who is eager to work in a product development environment. Hands-on testing of new and innovative product designs is core to this role. As a member of the Research and Development team you will be supporting the design and testing of our next generation offering as well as the existing ones. The Blackline Safety System incorporates wearable personal devices, vehicle mounted equipment, satellite and cellular communication channels and an advanced web portal.

The System Verification Specialist is responsible for ensuring that all of the components, web application, device firmware and hardware work together in harmony and that customer needs are met

This is a full time permanent position.

Responsibilities:

  • Developing & documenting test plans.
  • Testing system performance and troubleshooting system behavior.
  • Ensure system components work together and customer needs are met.
  • Executing test plans as well as recording and summarizing results.
  • Operating automated test equipment.
  • Support the rest of the Blackline organization with your deep understanding of the Blackline products and services.

 

Skills & Experience:

  • A diploma or degree preferably in engineering, computer science or similar.
  • Experience with testing firmware, web applications and hardware.
  • Experience with Python scripting is an asset.
  • Strong communication skills.
  • Familiarity with GPS, cellular and satellite communications.
  • Ability to operate independently in a fast paced environment.
  • Experience with defect tracking software (e.g. JIRA)
  • Experience with Test Rail Test Case Management Software or similar is an asset.

 

Blackline Safety relies on talented, driven individuals to bring innovative quality products to market quickly. If you are looking for challenging work in a fast-paced up-and-coming company, please submit your resume and cover letter quoting “System Verification Specialist” to tkolici@blacklinesafety.com.

All applications will be reviewed, but only those most qualified will be contacted for an interview.

FULL STACK DEVELOPER (CALGARY, ALBERTA)

Do you want to save lives while creating meaningful solutions? Blackline Safety is the place for you.

Blackline Safety is a world leader in the development and manufacturing of IoT connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our purpose and promise to our customers of providing the technology that keeps workers safe informs our overall product development.

Our products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Ramsay, Calgary.

Our fast-growing company is currently hiring experienced Full Stack Developer to help build the next generation of new features and functionality for our highly available, highly scalable safety monitoring platform built on the newest stack.

Our solutions are built in the Well architected framework and the technologies include Angular 10, Amazon Web Services and all they offer, IoT, ECS, Fargate, RDS MySQL, RedShift, Spark, EMR, Kinesis (Streams, Firehose, Analytics), Lambda, Elasticsearch, Aurora, Docker, DataDog, CD/CI pipelines on CodePipeline and CodeBuild, CloudFormation, ALP, Python, Java, and more. We use Event Driven architecture, DDD, Emerging Patterns and anything else you want to try. You will receive a top-notch dev machine running on Linux.

We are looking for someone: 

  • With serious desire to build great Well Architected IoT & cloud software
  • That takes ownership of the solution and delivers
  • With a team mindset, highly collaborative and enjoys a fast-paced, team environment
  • That enjoys learning new technologies, concepts, and areas of business
  • Who champions the causes of uptime, reliability, compliance, and security

To be considered, you must have the following:

  • A degree in computer science, software engineering or similar education
  • Proven and strong knowledge of Docker, Linux, and familiarity with AWS tools
  • Experience developing scalable web applications using Java or Python in a SaaS IoT environment dealing with real-time streaming data, web portals, and analytics
  • Understanding of modern front-end frameworks and familiar with microservice architecture
  • Capability and enthusiasm to learn new technologies
  • Knowledge of and enthusiasm for mainline development, CI/CD and high-quality software
  • That writes clean code in a testable, reliable, and sustainable way

Blackline Safety offers:

  • A world-class team of senior developers and software professionals to act as mentors as you develop your professional skills
  • A unique and fun place to work with flexible hours
  • Interesting products to work on and an entrepreneurial environment
  • Exposure to a wide variety of modern web technologies
  • Supportive (yet challenging), collaborative work environment
  • Competitive salary and vacation compensation
  • Medical, dental and drug benefits
  • Company savings plan with matching contributions

Join our team to build the future and save lives!

To apply for this position, send your resume and cover letter in PDF format to hire@blacklinesafety.com

QA/TESTER FOR ANALYTICS PIPELINE (CALGARY, ALBERTA)

Do you want to save lives while creating meaningful solutions? Blackline Safety is the place for you.

Blackline Safety is a world leader in the development and manufacturing of IoT connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our purpose and promise to our customers of providing the technology that keeps workers safe informs our overall product development. 

Our products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Ramsay, Calgary.

Our fast-growing company is currently hiring experienced Data Quality Analyst to help build the next generation of new features and functionality for our highly available, highly scalable safety monitoring platform built on the newest stack.

Our solutions are built in the Well architected framework and the technologies include Angular 10, Amazon Web Services and all they offer, IoT, ECS, Fargate, RDS MySQL, RedShift, Spark, EMR, Kinesis (Streams, Firehose, Analytics), Lambda, Elasticsearch, Aurora, Docker, DataDog, CD/CI pipelines on CodePipeline and CodeBuild, CloudFormation, ALP, Python, Java, and more. We use Event Driven architecture, DDD, Emerging Patterns and anything else you want to try. You will receive a top-notch dev machine running on Linux.

Your responsibilities will include:

  • Developing and implementing test plans and scripts for various data quality processes.
  • Maintaining manual and automated test scripts and recommending modification as per requirements.
  • Documenting and communicating data models using ERD
  • Coordinating with teams to design standards for present and prospective applications and databases.
  • Maintaining an effective framework in coordination with technology teams for production systems.

We are looking for someone: 

  • With serious desire to build great Well Architected IoT & cloud software
  • That takes ownership of the solution and delivers
  • With a team mindset, highly collaborative and enjoys a fast-paced, team environment
  • That enjoys learning new technologies, concepts, and areas of business
  • Who champions the causes of uptime, reliability, compliance, and security

To be considered, you must have the following:

  • Very strong data modelling skills for both transactional and analytics databases, non-relational experience is a bonus.
  • Solid SQL experience working with complex database schemas, querying and data cleaning.
  • Solid experience with at least one popular scripting language like Python or Java.
  • Strong analytical skills and the ability to evaluate and interpret trends and important information.
  • Ability to quickly pick up new programs and techniques as technology evolves and should be able to work with data models and data mining software.
  • Excellent interpersonal and communication skills are important to work effectively with others.
  • Problem-solving skills - must be critical thinkers who can successfully troubleshoot and solve problems.

Blackline Safety offers:

  • A world-class team of senior developers and software professionals to act as mentors as you develop your professional skills
  • A unique and fun place to work with flexible hours
  • Interesting products to work on and an entrepreneurial environment
  • Exposure to a wide variety of modern web technologies
  • Supportive (yet challenging), collaborative work environment
  • Competitive salary and vacation compensation
  • Medical, dental and drug benefits
  • Company savings plan with matching contributions

Join our team to build the future and save lives!

To apply for this position, send your resume and cover letter in PDF format to hire@blacklinesafety.com

VISUALIZATION AND FRONT END DEVELOPER (CALGARY, ALBERTA)

Blackline Safety is looking for a Visualization and Frontend Developer to help build and drive our Blackline Analytics and Blackline Vision platform. We have a world class connected safety system and we are building a data, analytics, and data science platform to match it. 

Who are you?

You believe big data helps businesses solve real-world problems. You are an expert at data visualization techniques and frameworks. You are not bound to a single tool or platform, and can solve problems in creative ways. You trust in data driven problem solving and believe visualizing large datasets is a necessity to achieve that. You like to explore datasets to find insights that nobody else sees. You can communicate these ideas through visualizations. You are self-motivated, creative and excited to find answers to questions that the answer might not be obvious without going through large amounts of data. 

What will you do?

You will be responsible for developing custom visualizations that are designed by our Visualization Designers for our Blackline Analytics, and Blackline Vision platforms. You would be involved in building interactive visualizations that would be used by our marketing, business intelligence, and data science teams as well as our end users. These projects will include both web development, and visualization development in the Power platform – Power BI, Power Flow, Power Apps.

Your job will include everything from collaborating with our designers, building high fidelity proof of concepts, and production ready scalable products. Your contribution will help us increase internal efficiencies and evolve our products and services by leveraging large and diverse datasets generated by customers from around the world.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN). Blackline Safety’s headquarters are located in an historic building in Ramsay. We have a robust COVID protocol, with employees working both in the office and remotely.

Requirements:

  • Post-secondary degree (Computer Science, Human-Computer Interaction, Information Visualization, Analytics, Computer Graphics, Mathematics, Physics, Information Technology, Computational Media Design, or related)
  • 5 years of visualization development experience (Including academia and personal projects)
  • 3 years of experience with React.js
  • 3 years of experience with D3.js
  • 3 years of experience with Node.js (For building Power BI custom visuals)
  • Strong communication skills in written, spoken, and visualization mediums.
  • Experience working with technical and design teams
  • Comfortable working in an iterative process
  • Comfort troubleshooting and fixing performance issues related to visualization delivery
  • Preferred: Previously built and deployed visualizations with a major tool such as PowerBI, Tableau, Qlik or Spotfire 

Optional:

  • Experience with development and deployment of Power BI widgets,
  • Experience working in research and exploration-oriented teams,
  • Experience with CSS, Web applications, and HTML would be considered an asset
  • Experience with DAX and M would be considered an asset,
  • Experience with SQL and structured database systems would be considered an asset,
  • Experience with Python would be considered an asset.
  • Experience with version control. 

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan with matching contributions 

Our clients depend on Blackline Safety to monitor the wellbeing of their employees at work — you can help to make a difference. Come work with Blackline Safety in an exciting, fast-paced work environment.

To apply for this position, send your resume and cover letter in PDF format to hire@blacklinesafety.com

JUNIOR DATA SCIENTIST (CALGARY, ALBERTA)

Blackline Vision is looking for a Junior Data Scientist to be part of our permanent exploratory Data Science team.

Who are you?

You believe data helps businesses solve real-world problems. You are familiar, but not necessarily an expert with the general data science umbrellas of responsibility: problem definition, data ingestion, data normalization/cleaning, analyzing/machine learning, and data visualization. You like to explore datasets to find insights that nobody else sees. You can communicate these ideas through visualizations. You think machine learning is cool. You are not bound to a framework or tool and feel comfortable picking up something new if it is right for the job. And most importantly, you love to learn new things and enjoy a challenge.

What will you do?

You will be part of a team dedicated to generating new and interesting insights from our data as well as open source data. You will be responsible for identifying and building upon use cases that could meet this end, determining if there is a suitable path forward given the data available, and producing measurably useful insights, predictions, and/or prescriptions using applicable tools/methodologies. Your discoveries will help us market Blackline Vision both internally and externally as a front-runner in data-driven operations.

Requirements:

  • Post-secondary degree in a quantitative field (Mathematics, Computer Science, Physics, or a similar).
  • Comfortable but not necessarily an expert with SQL, scripting languages, data handling, and statistics.
  • Strong communication skills in written, spoken, and visual mediums.
  • Experience working with technical teams.
  • Comfortable with troubleshooting technical problems.

Optional (considered an asset):

  • A graduate degree in a quantitative field.
  • Experience with Python.
  • Experience with specialized algorithms (e.g. specific machine learning algorithms, outlier detection algorithms, other modelling algorithms, etcetera).
  • Experience in Applied Data Science or Applied Statistics.

About Blackline Safety

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-down events, and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN).

About Blackline Vision

Blackline Vision is the data-focused business unit within Blackline Safety. Our mission is to educate, inform, and enable our clients on how to utilize their data and deliver value to their customers in a modern way. We do this by using the latest in advanced analytics to unlock valuable decisions traditionally obscured by outdated methods, then visualizing results in a way so that anyone can understand them and act. Our clients are businesses with large amounts of field personnel, typically working in harsh and dangerous environments. Our work helps them focus, deliver value, be safe, and return home safely.

Blackline Safety offers:

  • An exciting high-growth environment.
  • An experienced, dynamic, and motivated team.
  • Supportive, challenging, and collaborative work.
  • Competitive salary and vacation.
  • A comprehensive benefit package (including but not limited to medical, dental, and optical).
  • Company stock purchase plan with matching contributions.

 

 

TECHNICAL WRITER (CALGARY, ALBERTA)

We are looking for someone who can take complex technical information and synthesize it into easy to understand documentation. The successful candidate will have the ability to communicate to audiences with a variety of technical backgrounds, both internal employees and external customers. Join our growing team and help Blackline implement a modern authoring, publishing, and content management system (CMS). Own our customer support site. Write new articles, manuals and guides.

As a member of the Performance and Learning team at Blackline, you will be designing our approach to interactions with our customers and resellers. By developing an understanding of the way our company does business, you’ll design strategies and tools to help our business be a pleasure to work with across the board.

Headquartered in Calgary, Blackline Safety is a global technology company that has been monitoring the wellbeing of employees using person-worn and transportable wireless monitoring devices for more than 10 years. We focus heavily on new on product design and innovation. With big aspirations and a fantastic team, we’re looking for our next all-star technical writer!

Where you’ll make an impact:

  • Product manuals, support site articles, software update notifications
  • Whitepapers and eBooks describing highly technical topics
  • Research and implement a content management system. For example, MadCap Flare
  • Create trouble shooting and how-to content for customer care technical support
  • Internal company wide communications about corporate events
  • Document management, editing, and proofreading
  • Conduct interviews with subject matter experts and research material for various operational projects

We’re looking for a person who:

  • Has great problem-solving skills with an ability to create communicate complex ideas very simply
  • Demonstrates ownership of all assignments, asking for clarification/direction as necessary
  • Excellent written, verbal and graphic skills as necessary
  • Capable of adhering to deadlines while working on multiple, diverse projects
  • Plans, develops, and writes clear, concise, and easily understood communication tools
  • Analyzes documentation requirements to determine the impact and relationships with existing materials
  • Believes in personal growth and learning, continuously researching and mastering new subjects quickly.
  • Attention to detail — in your cover letter, tell us your favorite fictional character.
  • Thoughtful, highly organized, and logical.

Required Qualifications

  • Diploma or degree in related field (Technical writing, information design, communications etc.)
  • Experience with document management tools (Madcap Flare or equivalent)
  • Excellent written presentation skills (InDesign, Word, Google Docs, PowerPoint)

Beneficial Experience

  • Graphic design and illustration skills (Photoshop, Illustrator, InDesign)
  • Web publishing (WordPress, HubSpot or equivalent)

Position Overview

  • Full-time salary position
  • Medical, dental and drug benefits
  • Company stock purchase plan with matching contributions
  • Great office location in the Ramsay neighborhood of Calgary, Alberta

Contact Information

Please send a PDF of your cover letter and resume to careers@blacklinesafety.com. Include a link to your online portfolio or attach a PDF. Only those to be interviewed will be contacted. This position will close when a suitable candidate is found.

To learn more about our company visit www.blacklinesafety.com

JUNIOR TECHNICAL SALES REPRESENTATIVE (CALGARY, ALBERTA)

Blackline Safety is looking for a Junior Technical Sales representative to support our outside sales team and help drive sales efforts. We have a world class connected safety system and we are looking for a Junior Technical Sales person to prove it. This position will be based out of Calgary AB at Blackline’s head office. 

Who are you? 

You are driven, observant, and organized. You believe in developing and establishing relationships with customers and can adapt quickly to give them the best experience possible. Your follow-up game is on point. You thrive in a fast-paced environment and are not afraid of change.

What will you do?

You will own the end-to-end customer evaluation process during the sales cycle and be responsible for proving how and why Blackline’s solution will meet the customer’s criteria for success. You will work closely with Blackline’s Sales Managers and distribution partners to give customers the best possible experience with Blackline’s solutions.  

About Blackline

 Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. Our products save lives. We monitor personnel working alone in populated areas, complex indoor facilities, and the most remote reaches of our planet. Our products are used to keep people safe in the event of workplace safety incidents, man-downs, and exposure to explosive or toxic gas. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN).

Responsibilities:

  • Manage Blackline’s sales demo inventory
  • Support Sales teams by shipping, preparing, and retrieving demo inventory
  • Quarterly audit of sales demo inventory with Blackline’s Finance department
  • Support small opportunity evaluation of Blackline’s products and services during the customer buying cycle for North America
  • Strategically structure and prepare field testing scope of work to showcase Blackline's solutions and provide results for small opportunities.
  • Custom tailor training for small opportunity customers on the Blackline product line and web portal solutions.
  • Configure web-based account settings for optimal performance based on customer requirements.
  • Provide feedback with potential customers and listen to their needs to adjust their experience as required.
  • Prepare simple reports and summaries for customers that underline the performance of our products and services. 

Requirements

  • Ability to communicate clearly and effectively in all situations
  • Excellent time management and organization skills - ability to successfully multi-task up to 30 projects and shift priorities in a dynamic working environment
  • Comfortable with technology including GPS, GSM, web applications
  • Learn the Blackline Safety product line quickly
  • Ability to process and analyze data from various sources and explain it in a simplified manner
  • Maintain sense of calm in high-pressure situations
  • Previous project management experience is a plus

To apply, please send a PDF of your cover letter and resume to careers@blacklinesafety.com. 

JUNIOR PROJECT MANAGER – RELEASES (CALGARY, ALBERTA)

Blackline Safety is recruiting a Junior Project Manager to assist our product management and product development teams to manage and deliver our firmware and software releases. We have a world class connected safety system with a complex and comprehensive products portfolio. Be part of the team to deliver these products to the market and end users. 

Who you are:

  • You are driven, curious, and hands-on with technology. To you, project work is more than a series of tasks and checkboxes. You take the delivery timeline and quality of the project personal and are invested in what’s needed to contribute to projects success
  • You are an excellent communicator and a team player. You can work with people in every department and external vendors, partners, and customers.
  • You are meticulous and details oriented. You are obsessed with details and accurate information being documented, distributed, and retained for future templates and reuse.

What you will do:

  •  Reporting to Project Manager, you will be responsible for working with R&D teams to plan, execute and release our regular firmware and software releases.
  • Maintain documentations and communicate risks, issues, and changes, to all internal and external stakeholders in a timely manner.
  • Coordinate Business Requirement gathering and maintain requirement documents versions
  • Update backlog, release plans, keep track of postponed tasks and impeded projects
  • Track progress of projects and projects tasks, highlight potential delays and work with the teams on mitigation strategies.
  • Regularly update risk registry and update on mitigation tasks status
  • Work with external vendors and business partners for software solutions.
  • Coordinate Business Acceptance Testing and Phase gate review before business team sign off on Project launch
  • Support Project Manager, Sales team, and Product development team, with your insights into best practices and new development in technical project management

What you will need to succeed:

  •  Post-secondary degree (Science, Engineering, or related)
  • Training and understanding of Agile and Scrum methodologies
  • Experience in developing timelines and schedules
  • Strong interpersonal and negotiation skills
  • Strong ability to influence and communicated effectively with people at all levels
  • Excellent verbal and written English communication skills
  • Ability to work under pressure with multiple priorities and deadlines
  • Ability to work collaboratively and effectively in a team environment
  • Ability to perform successfully with limited supervision
  • Strong problem solving and decision-making abilities
  • Ability to pick up new cloud-based tools and reporting tools 

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan with matching contributions

Blackline Safety is a world leader in the development and manufacturing of award winning wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN).

To apply, please send a PDF of your cover letter and resume to careers@blacklinesafety.com. 

JUNIOR PROJECT MANAGER – HARDWARE (CALGARY, ALBERTA)

Blackline Safety is recruiting a Junior Project Manager to assist our product management and product development teams to develop, manufacture and launch our connected safety products. We have a world class connected safety system with a complex and comprehensive products portfolio. Be part of the team to deliver these products to the market and end users. 

Who you are:

  • You are driven, curious, and hands-on with technology. To you, project work is more than a series of tasks and checkboxes. You take the delivery timeline and quality of the project personal and are invested in what’s needed to contribute to projects success
  • You are an excellent communicator and a team player. You can work with people in every department and external vendors, partners, and customers.
  • You are meticulous and details oriented. You are obsessed with details and accurate information being documented, distributed, and retained for future templates and reuse. 

What you will do:

  • Reporting to Project Manager, you will be responsible for working with R&D teams to deliver our hardware products, through the entire life cycle of the project: from ideation, design, planning, build, test and product launch.
  • Maintain documentations and communicate risks, issues, and changes, to all internal and external stakeholders in a timely manner.
  • Coordinate Business Requirement gathering and maintain requirement documents versions
  • Update backlog, release plans, keep track of postponed tasks and impeded projects
  • Track progress of projects and projects tasks, highlight potential delays and work with the teams on mitigation strategies.
  • Regularly update risk registry and update on mitigation tasks status
  • Work with procurement and production team to line up materials, parts and equipment required for R&D development and product launch.
  • Coordinate Business Acceptance Testing and Phase gate review before business team sign off on Project launch
  • Support Project Manager, Sales team, and Product development team, with your insights into best practices and new development in technical project management

What you will need to succeed:

  • Post-secondary degree (Science, Engineering, or related)
  • Training and understanding of basic project management methodologies
  • Experience in developing timelines and schedules
  • Strong interpersonal and negotiation skills
  • Strong ability to influence and communicated effectively with people at all levels
  • Excellent verbal and written English communication skills
  • Ability to work under pressure with multiple priorities and deadlines
  • Ability to work collaboratively and effectively in a team environment
  • Ability to perform successfully with limited supervision
  • Strong problem solving and decision-making abilities
  • Ability to pick up new cloud-based tools and reporting tools 

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan with matching contributions

Blackline Safety is a world leader in the development and manufacturing of award winning wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN).

To apply, please send a PDF of your cover letter and resume to careers@blacklinesafety.com. 

CAMPAIGN PROGRAM MANAGER (CALGARY, ALBERTA)

Who are you?

A key member of the newly-created Demand Generation team, the Campaign Program Manager is a savvy marketer supporting the execution of strategic acquisition and retention marketing campaigns.

This role requires strong communication and collaboration skills to support campaign strategists to set up and launch programs, yet also acting independently when needed to solve problems through proactive action. You will be working in a fast-paced environment on multiple projects at once. 

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN)

Responsibilities:

  • Support campaign strategists with the execution of integrated demand generation campaigns across multiple channels including webinars, events, emails, nurture, paid media, and content syndication to drive sales pipeline
  • Manage production within HubSpot of key conversion points in the marketing funnel, including landing pages, website calls-to-action (CTAs), and lead-generating forms.
  • Manage and build various email lists and campaigns within HubSpot, including the design templates, calls-to-action, and content used in email sends.
  • Segment lists based on behaviors like past email engagement and website interactions (content downloads, site page visits, etc.).
  • Work to minimize list decay and unsubscribes while increasing productivity of email sends.
  • A/B test and continually measure the performance of these conversion assets.
  • Measure results and optimize the nurture tracks for these segments to convert leads to customers.
  • Leverage marketing automation (HubSpot) to streamline, automate and measure marketing tasks and workflows to increase conversion rates
  • Support the creation and maintenance of KPI reports from HubSpot on marketing and sales activities, effectiveness, and business impact 

Requirements:

  • BA/BS in Business, Marketing, or a related field
  • Minimum 2-3 years of full-time marketing experience
  • Proficient using HubSpot smart CTAs and smart form features to optimize for lifecycle stage and progressively profile our leads. HubSpot Academy Certification a definite asset.
  • Highly analytical and able to derive meaning from data through testing and optimization.
  • Knowledge of basic sales/business development rep lead qualification process and how marketing contributes to the sales pipeline
  • Must be a self-starter who excels at multitasking and thrives in a fast-paced environment
  • Excellent time management skills with the ability to prioritize and shift workload to meet deadlines

To apply, please send a PDF of your cover letter and resume to careers@blacklinesafety.com. 

CAMPAIGN STRATEGIST – CUSTOMER ACQUISITION (CALGARY, ALBERTA)

Who are you?

A key member of the newly-created Demand Generation team, the Campaign Strategist, Customer Acquisition is a revenue-centric marketer with seasoned skills in inbound and outbound marketing who will plan and execute B2B campaigns designed to build leads and pipeline for the Blackline Safety sales team. This is an engaging and hands-on role. The Campaign Strategist is an individual who is highly capable of operating and excelling in both strategic development and tactical execution. You will be working in a fast-paced environment managing multiple projects at once. 

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN)

Responsibilities:

  • Design, planning, execution, and optimization of integrated demand generation campaigns across multiple channels including webinars, events, emails, nurture, paid media and content syndication to drive net-new MQLs and sales pipeline, while closely monitoring conversion rates and optimizing campaigns at each stage.
  • Own campaign strategy and implementation plans with execution support from Brand and Design teams.
  • Develop a deep understanding of customers, products, and the buyer’s journey to create personas tied to specific customer needs and preferences.
  • Ensure that content reaches the right part of the sales funnel at the right time.
  • Partner with SDR team to ensure quality lead delivery and proper follow-up according to established SLAs. Build a consistent feedback loop to ensure adoption of lead management best practices and continuously improve and optimize hand-off processes from marketing to sales
  • Leverage marketing automation (HubSpot) to streamline, automate and measure marketing tasks and workflows to increase conversion rates 

Requirements:

  • BA/BS in Business, Marketing, or a related field
  • Minimum 4-6 years of full-time marketing experience
  • 2+ years of demand generation/campaigns experience
  • Experience implementing enterprise-level demand generation programs
  • Tactical, hands-on experience with lead forecasting, reporting and analysis
  • Experience partnering with SDRs and sales teams to coordinate, communicate, and deliver offers and campaigns that resonate deeply with customers along buyer’s journey
  • Must be a self-starter who excels at multitasking and thrives in a fast-paced environment
  • Excellent time management skills with the ability to prioritize and shift workload to meet deadlines
  • Proficiency with marketing automation systems and CRM (preferably HubSpot)
  • A marketing portfolio of produced work

To apply, please send a PDF of your cover letter and resume to careers@blacklinesafety.com. 

CAMPAIGN STRATEGIST – CUSTOMER RETENTION (CALGARY, ALBERTA)

Who are you?

A key member of the newly-created Demand Generation team, the Campaign Strategist, Customer Retention is a revenue-centric marketer who will plan and execute new strategies to drive engagement with our current subscriber base and lower churn. The role will support planning and execution of retention campaigns across the customer lifecycle. This is an engaging and hands-on role. The Customer Retention Campaign Strategist is an individual who is highly capable of operating and excelling in both strategic development and tactical execution. You will be working in a fast-paced environment managing multiple projects at once.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN) 

Responsibilities:

  • Develop a deep understanding of customers, products, and the buyer’s journey to create personas tied to specific customer needs and preferences
  • Build, implement and measure the effectiveness of a new customer lifecycle communications program, personalizing the customer experience through unique engagement strategies
  • Develop non-transactional experiences that cement clients’ relationships with Blackline Safety. Orchestrate and enable thought leadership, client newsletters, social engagement, and peer-to-peer sharing
  • Define and drive marketing-led customer upsell and cross-sell programs. Build compelling, audience-focused campaign products and value propositions. Weave the voice of the customer into client experiences by leveraging client stories, use cases, testimonials, excerpts from case studies, and more
  • Enable account managers – build campaign sequencing and resources including message platforms, content, sales presentations and collateral, call scripts and automated email workflows
  • Segment effectively – tailor and customize campaign-specific micro segments to persuade and influence specific clusters of prospects
  • Cultivate renewals – collaborate with peers and contribute to programs that reinforce behaviours correlating with renewals, including in-product support, phone or email-based support, training attendance and product adoption
  • Contribute to content decisions and map content requirements to buyer lifecycle and desired program outcomes. Translate insights to actionable feedback for content development team
  • Partner with Client Success team to ensure quality feedback delivery and proper follow-up according to established SLAs. Build a consistent feedback loop to continuously improve and optimize hand-off processes from marketing to account management
  • Leverage marketing automation (HubSpot) to streamline, automate and measure marketing tasks and workflows to increase conversion rates 

Requirements:

  • BA/BS in Business, Marketing, or a related field
  • Minimum 4-6 years of full-time marketing experience
  • Experience within a subscription product preferred
  • Experience partnering with Client Success/Account Management teams to coordinate, communicate, and deliver offers and campaigns that resonate deeply with customers along their lifecycle
  • Must be a self-starter who excels at multitasking and thrives in a fast-paced environment
  • Excellent time management skills with the ability to prioritize and shift workload to meet deadlines
  • Proficiency with marketing automation systems and CRM (preferably HubSpot)
  • A marketing portfolio of produced work

To apply, please send a PDF of your cover letter and resume to careers@blacklinesafety.com. 

CHANNEL MARKETING MANAGER (CALGARY, ALBERTA)

Who are you?

Blackline Safety is seeking a talented Channel Marketing Manager to enable our global distribution partners (excluding Europe). The Channel Marketing Manager is a critical role that works strategically to build a healthy distribution Channel for Blackline’s Products and Services. The Channel Marketing Manager will be involved in all stages of the lifecycle of our distributors, from finding and evaluating new distributors, to operating with them, supporting their growth objectives, and ensuring a productive relationship. 

The successful candidate will be entrepreneurial, driven and a natural communicator. You have experience dealing with a large, complex distribution network and understand what it needs to be successful. You have a knack for creating strategic messaging tailored to various markets, industries, and companies. You expect results and know how quantitatively and qualitatively measure success. Ideally, you have worked in a B2B sales role and understand first-hand the world of distribution. 

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly-connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our design, development, sales, marketing, support and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN).

Responsibilities

  • Own the distributor evaluation and sign-up process, help identify gaps in the distribution network and propose new potential distributors
  • Own and maintain the distributor contracts and contract templates
  • Drive a strategy for marketing communications through identifying and understanding why specific verticals/customers buy our product
  • Maintain a continuous feedback process through surveying distributor stakeholders to understand how they perceive us, how we are performing, and if/when changes need to be made
  • Develop and maintain a calendar of content for the distribution network to ensure consistent communication
  • Own and operate the distributor performance program to measure the effectiveness of the distribution network
  • Develop sales competitions through the distributor channel
  • Gather and compile market and competitive intel
  • Propose changes to product, marketing, and pricing plans when appropriate

Requirements

  • 5+ years in a channel marketing management role
  • Extensive experience with strategic marketing communications
  • Excellent English communication and presentation skills (written and spoken)
  • Self-motivated, organized and structured
  • Proficiency in Microsoft Office Suite

To apply, please send a PDF of your cover letter and resume to careers@blacklinesafety.com. 

BI ANALYST (CALGARY, ALBERTA)

Blackline Safety is looking for a BI Analyst to help build and drive our Blackline Analytics and Blackline Vision platform. We have a world class connected safety system and we are building a Data analytics, and Data science platform to match it.

Who you are:

You believe big data helps businesses solve real-world problems. You have an aptitude for data analytics and reporting and have a strong background in all aspects of database technology. You are not bound to a single tool or platform and can solve problems in creative ways. You are proficient in different computing languages such as SQL, Python, DAX and aspire to learn alternate ways of resolving issues. You trust in data driven problem solving and believe visualizing large datasets is a necessity to achieve that. You like to explore datasets to find insights that nobody else sees. You have experience with database queries, stored procedures, views and reporting using SSRS, Power BI and other platforms.

What you will do:

You have an ability and desire to work in our collaborative environment: open team room, pair programming and fluid interactions with all products and operations teams. You will be a part of a high performing team that is focussed on building solutions utilizing various approaches including agile; capable of digesting real time feedback and working smartly to advance Blackline Analytics, and Blackline Vision platforms. You are self-driven, need minimal supervision and are comfortable pushing your own projects and getting things done.

You will be responsible for implementing data driven solutions in ways that create value for customers, employees and broader stakeholders by designing and developing enterprise-wide data analysis and reporting solutions. You will be reviewing and analyzing data from multiple internal and external sources. You will be expanding and optimizing our data pipeline architecture, as well as optimizing data flows and collection for cross functional teams. The pipeline needs to be scalable, precise, repeatable, secure and accurate. You will work with some of the largest and most varied data sets (both batch and real-time) in wireless industry. You will expand and develop the Blackline analytics platform alongside other data analysts and data scientists to make data driven decisions, build innovative data products and roll out advanced analytics. Your contribution will help us increase internal efficiencies and evolve our products and services by leveraging large and diverse datasets generated by customers from around the world.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN). Blackline Safety’s headquarters are in an historic building in Ramsay. We have a robust COVID protocol, with employees working both in the office and remotely.

 

Requirements:

  • Experience in Data warehouse, BI reporting, Analytics and Dashboards
  • Experience in building and troubleshooting SQL queries, views, stored procedures etc.
  • Experience in SQL,DAX, Python or other languages and working with data visualization tools such as Power BI and/or Tableau
  • Fully understand standard architecture methodologies, processes and best practices
  • Strong communication skills and commitment to being a team player
  • Strong analytical abilities and proven design skills
  • Strong sense of ownership, high sense of integrity and an incredible work ethic
  • Proven leadership abilities in an engineering environment in driving operational excellence and best practices

Optional:

  • Experience with Amazon AWS, RedShift and other cloud platforms
  • Experience with Agile methodologies as well as familiar with CI/CD tools (Jenkins, Travis, github)
  • Knowledge of NetSuite, Redshift and other 3rd party software integrations
  • Knowledge of Satori Reporting or any other turnkey integrative reporting
  • Knowledge of Power platform operations, query, flow and BI and integrations

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan with matching contributions

Our clients depend on Blackline Safety to monitor the wellbeing of their employees at work — you can help to make a difference. Come work with Blackline Safety in an exciting, fast-paced work environment.

To apply, please send a PDF of your cover letter and resume to careers@blacklinesafety.com. 

DATA ENGINEER (CALGARY, ALBERTA)

Blackline Safety is looking for a Data Engineer to help build and drive our Blackline Analytics and Blackline Vision platform. We have a world class connected safety system and we are building a Data analytics, and Data science platform to match it.

Who you are:

You believe big data helps businesses solve real-world problems. You have an aptitude for engineering and manipulating various forms of data frameworks including but not limited to Data warehousing, Modeling, Analytics, Integrations from various data sources. You are not bound to a single tool or platform and can solve problems in creative ways. You are proficient in different computing languages such as SQL, Python, DAX and aspire to learn alternate ways of resolving issues. You trust in data driven problem solving and believe visualizing large datasets is a necessity to achieve that. You like to explore datasets to find insights that nobody else sees. You can communicate these ideas through visualizations. You are team-oriented, self-motivated, creative and excited to find answers to questions that the answer might not be obvious without going through large amounts of data.

What you will do:

You have an ability and desire to work in our collaborative environment: open team room, pair programming and fluid interactions with all products and operations teams. You will be a part of a high performing team that is focussed on building solutions utilizing various approaches including agile; capable of digesting real time feedback and working smartly to advance Blackline Analytics, and Blackline Vision platforms. You are self-driven, need minimal supervision and are comfortable pushing your own projects and getting things done.

You will be responsible for expanding and optimizing our data pipeline architecture, as well as optimizing data flows and collection for cross functional teams. The pipeline needs to be scalable, precise, repeatable, secure and accurate. You will work with some of the largest and most varied data sets (both batch and real-time) in wireless industry. You will expand and develop the Blackline analytics platform alongside other data analysts and data scientists to make data driven decisions, build innovative data products and roll out advanced analytics. Your contribution will help us increase internal efficiencies and evolve our products and services by leveraging large and diverse datasets generated by customers from around the world.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN). Blackline Safety’s headquarters are in an historic building in Ramsay. We have a robust COVID protocol, with employees working both in the office and remotely.  

Requirements:

  • Experience with SQL, DAX, Python programming languages
  • Experience building ‘big data’ pipelines, architectures, and datasets
  • Experience with Amazon AWS, RedShift and other cloud platforms
  • Experience with Databricks, Object Oriented Development in Scada/Java Platforms
  • Experience with Agile methodologies as well as familiar with CI/CD tools (Jenkins, Travis, github)
  • Experience in ELT/ETL and Data Modeling; Translate complex functional and technical requirements into detail design implementing ELT/ETL process for Integration of data from different sources.
    Experience in designing and implementing streaming applications is preferred
  • Fully understand standard architecture methodologies, processes and best practices
    Background in Machine Learning and productizing Data Intelligence pipelines
  • Strong communication skills and commitment to being a team player
  • Strong analytical abilities and proven design skills
  • Strong sense of ownership, high sense of integrity and an incredible work ethic
  • Proven leadership abilities in an engineering environment in driving operational excellence and best practices

Optional:

  • Knowledge of NetSuite, Redshift and other 3rd party software integrations
  • Knowledge of Satori Reporting or any other turnkey integrative reporting
  • Knowledge of Power platform operations, query, flow and BI and integrations

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan with matching contributions

Our clients depend on Blackline Safety to monitor the wellbeing of their employees at work — you can help to make a difference. Come work with Blackline Safety in an exciting, fast-paced work environment.

To apply, please send a PDF of your cover letter and resume to careers@blacklinesafety.com. 

SALES DEVELOPMENT REPRESENTATIVE (CALGARY, ALBERTA)

Sales Development Representative

Blackline Safety is looking for a Sales Development Representative to own the inbound lead qualification process and drive outbound sales development. We have a world class connected safety system and we are looking for a Sales Development Rep to help spread the word. 

Who are you?

You are a natural communicator. You love learning about what people do so you can educate them on how our solution will help fix their problems. You believe in responding to lead inquiries as fast as possible. You are curious, collaborative, and take ownership. You thrive in a fast-paced environment and are not afraid of change.  

What will you do?

You will be a main point of contact for introducing people to Blackline Safety and the importance of connected safety devices and gas detection. You will respond to inbound web, phone and email inquiries and will be responsible for the success of converting those leads into qualified opportunities. You will be Blackline’s front-line ambassador, managing inbound enquiries with the highest attentiveness, taking time and care to present how our solutions solve real-world problems. Your job will include everything from cold-calling, pre-qualification of leads, initial demonstrations of our solution to potential customers, working directly with our internal and external sales team to support their customers, and some quoting/order processing. Your natural ability to communicate will support the outbound lead generation process by spreading news about Blackline to potential customers. Your insights will help us understand how people find out about us, how quickly we can generate opportunities and sales, and how our distribution network handles our leads. 

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN). 

Responsibilities:

  • Respond to inbound web, phone and email leads
  • Present our solutions, answer questions and assess customer needs
  • Qualify the leads and go on a fact-finding mission (current models, quantity, likes/dislikes)
  • Demonstrate Blackline technology and solutions to client teams via online meetings
  • Identify, capture and communicate the customer opportunities for the next stage of the sales process
  • Pass qualified leads to sales
  • Cultivate and follow up with inbound leads and contacts we met at trade shows and events
  • Locate and contact the decision makers within a variety of industries and set up a sales meeting with them, through LinkedIn and other resources
  • Ensure our CRM is up-to-date with relevant customer info for every pre-qualified lead
  • Ownership and maintenance of records in the CRM for customers and distributors
  • Assist with order entry, including ownership of Blackline’s lease process
  • Support outbound lead generation to develop leads and pass them to Sales Managers (some cold calling required)
  • Send regular communications to Blackline distributors on what’s new
  • Assist with back up to sales support (RFQ processing)

Requirements

  • An engaging personality, excellent communication skills and an ability to quickly develop rapport on the phone
  • Excellent customer service skills, a desire to understand each customer’s needs and help find the right solution for them
  • The desire to grow professionally, to help drive sales and grow the business
  • Excellent time management and organizational skills, ability to manage multiple projects at once

To apply, please send a PDF of your cover letter and resume to careers@blacklinesafety.com

SENIOR SERVICE DESK ANALYST (CALGARY, ALBERTA)

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gases. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN).

Job Summary

Blackline Safety is looking for a full-time Senior Service Desk Analyst to provide mentorship to other Service Desk Analysts, along with being the single point of contact when supporting and maintaining the organization's desktop computing and mobility environments.

Who are you?

You believe in a customer focused company and want to be part of a team that provides world-class customer service. You are energetic, and technically versed in all thing computer set up, peripherals and help desk support. You have excellent listening skills and patience to help users walk through basic troubleshooting of their equipment. You are curious, collaborative, and take ownership. You thrive in a fast-paced environment and are not afraid of change.

Responsibilities

  • Install, diagnose, repair, maintain and upgrade all PC hardware and equipment to ensure optimal performance
  • Install, troubleshoot, document, and support applications within the supported portfolio
  • Guide and train Service Desk Analysts in resolving problems and responding to queries
  • Troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required
  • Build solid business relationships to help foster an ongoing communication bridge between IT and the business
  • Assist in developing long-term strategies and capacity planning for meeting future end user computing needs
  • Conduct research on desktop products in support of PC procurement and development efforts. Evaluate and recommend products for purchase
  • Develop and maintain vendor relationships
  • Provide status updates to the department lead and end users
  • Participate in incident response protocols
  • Stewardship of compliance, including access management and change management
  • Oversee company operational mobility contracts and make recommendation to optimize costs and increase service, including hardware upgrades, roaming, and data plans
  • Operate MDM solutions and configure packages to ensure secure and effective mobility operations
  • Leverage internal tools to build PC images and facilitate software deployment
  • Develop plans to test and upgrade core components such as Windows and Office applications
  • Mentor other service desk resources on processes and technical solutions
  • Connect users to networks and train on hardware and applications
  • Support, install, repair, and conduct preventive maintenance of PC and mobility devices
  • Troubleshoot software and hardware failures and determine network problems
  • Install hardware and peripheral components like disk drives, printers, keyboards, and monitors
  • Build process documentation to increase efficiency and develop automation where possible
  • Load software packages such as line of business apps, operating systems, and office applications
  • Coordinate with other IT groups for changes, maintenance windows, and outages
  • Diagnose and resolve incidents using documented procedures to perform responsibilities
  • Log all calls, contribute to the Knowledge Base
  • Provide reporting on KPI’s as requested
  • Participate in continual improvement initiatives
  • Receive and prioritize issues, while following escalation procedures
  • Participate in IT project planning and delivery
  • Delegate tasks to other service desk analysts when necessary

Skills and Prerequisites:

  • Ten (10)+ years of experience in an end-user support role, both on premise and remote
  • Excellent problem-solving skills, people skills, and verbal and written communication skills
  • Excellent PC, laptop, and peripheral hardware skills
  • Strong understanding of desktop operating systems; primarily Windows with some Linux
  • Must be disciplined to use tracking, ticketing, and measurement tools with accuracy
  • Experience in a fast-paced environment with the ability to prioritize and communicate expectations
  • Must have strong analytical, reporting, and decision-making skills
  • Strong understanding of mobility and mobility management
  • Good understanding of network concepts and protocols such as TCP/IP, DNS, DHCP, routing, switching, and firewalls
  • Ability to work with vendors and other service providers in problem resolution or escalation
  • Experience with Microsoft Active Directory; ability to add and remove users and rights
  • Experience with computer imaging and software deployment
  • Experience with technical writing skills for creating and updating processes and procedures
  • May have led, or demonstrate the ability to lead, small to medium sized desktop projects by following general project management principles
  • Experience with CSOX and SOX compliance for a publicly traded company
  • Technical certification or equivalent (A+ or MCP) or completion of relevant coursework
  • ITIL v3 Foundation

To apply, please send a PDF of your cover letter and resume to people@blacklinesafety.com

SERVICE DEPARTMENT – ADMINISTRATIVE SUPPORT (CALGARY, ALBERTA)

Our fast-growing company is seeing an Administrative Support Representative for our Service Department.

In this new role at Blackline Safety you will provide administrative support to our Service Department team. The Service Department is comprised of Tier 2 and Tier 3 Technical Support, Service Technicians, and the equipment repair team.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our design, development, sales, marketing, support and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN).

Who are you?

Using your ‘Whatever it takes’ approach, you tackle your tasks thoroughly, on time and with quality. Innovation is part of your DNA and drives you to find solutions to everyday challenges to help improve the quality and efficiency of our products and services. You are spirited, resilient and don’t shy away from new or changing priorities. You demonstrate your positive attitude and desire to contribute to Blackline Safety’s success in every detail of your day.

What will you do?

  • Receive product returns into our ERP system and prepare it for the service technicians to review and perform maintenance
  • Manage and send device retrieval emails to customers at scheduled intervals
  • Follow up on all unreturned devices to decrease time for product returns from customers
  • Prepare billing invoices for un-returned product
  • Correct RMA information on existing product return orders and record findings for tracking
  • Collaborate with the technical support teams to resolve RMA information discrepancies
  • Contribute to improving processes and gaining efficiencies in operations
  • Be prepared to embrace ad-hoc requests and support the team at Blackline!

Skills & Qualifications

  • High school diploma or equivalent
  • A related certificate or diploma from a recognized institution would be an asset
  • 2+ years’ administrative experience in an office or shop environment
  • 2+ years’ experience working with an ERP system (NetSuite, SAP, iERP)
  • Excellent computer skills, with high proficiency in MS Office applications
  • Intermediate to advanced (Excel) spreadsheet skills
  • Excellent oral and written communication ability
  • Professional interpersonal and telephone skills
  • Excellent organizational skills and ability to manage multiple priorities
  • High level of attention to detail.
  • Ability to work independently, assume responsibility and add value by being proactive
  • Ability to adapt to a dynamic, entrepreneurial, and fast paced work environment 

Blackline Safety offers

  • An exciting high-growth environment
  • An experienced, dynamic and highly motivated team
  • Supportive, challenging, and collaborative work environment
  • Extended Health, dental and vision care
  • Company stock purchase plan with matching contributions

Job Types:

  • Full-time, Permanent

Language

  • English (mandatory)
  • Spanish or French (asset)

Hours

  • Business Hours M-F

To apply, please send a PDF of your cover letter and resume to people@blacklinesafety.com

SALES OPERATIONS MANAGER (CALGARY, ALBERTA)

Who are you?

A key member of the Sales Enablement team, the newly-created Sales Operations Manager role will be critical in establishing operational excellence across the Global Sales & Marketing organization, including responsibility for all reporting and analytics. You will strive to improve operational efficiencies and work as a liaison with the rest of the Go-to-Market team to define workflows and remove roadblocks. You have strong interpersonal skills coupled with robust data analysis capabilities and a natural sense of curiosity that drives you to identify trends and highlight opportunities.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN) 

Responsibilities:

  • Create and optimize sales processes, policies, and documentation, implement Sales tools and technologies that improve workflows and efficiencies
  • Develop vision for analytics architecture, various predictive models, and efficient workflow across sales and marketing. Represent Sales in cross-departmental initiatives.
  • Forecast sales using past data and indicators including market and competitor research to help drive sales and marketing strategy to “hit the numbers”. Develop and monitor sales performance KPIs.
  • Use “big data,” complex data sets requiring sophisticated analysis, for advanced interpretation and predictive analytics to drive strategy and actions
  • Report sales and campaign results, communicating news and wins internally
  • Build and maintain the sales plan and territories, manage sales representative compensation plans and incentives
  • Increase sales representatives' efficiency with leads, transactions, and time management
  • Play a key role in sales and marketing operations planning, developing a process to continuously align diverse functions within the organization
  • Monitor and report to teammates on the performance of marketing channels and campaigns
  • Create scalable, innovative approaches to extracting, managing, and analyzing customer data
  • Collaborate with both frontline marketers and senior leaders to accurately forecast and craft the right marketing strategies, campaigns, and tests to run.
  • Develop sales operations as a “center of excellence,” operating at the forefront of strategic leadership and decision making 

Requirements:

  • BA/BS in Business, Marketing, or a related field
  • Minimum 8-10 years of full-time sales/revenue operations experience
  • Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis. Demonstrated data analytics ability to critically look at performance data and draw constructive conclusions from the results
  • Self-starter who excels at multitasking and thrives in a fast-paced environment
  • Technically capable, excellent communicator, and a desire to improve processes
  • Effective leadership skills, with a strong focus on operations and business processes
  • Excellent time management skills with the ability to prioritize and shift workload to meet deadlines
  • Proficiency with marketing automation systems and CRM (preferably HubSpot and/or NetSuite)
To apply, please send a PDF of your cover letter and resume to people@blacklinesafety.com

 

USER EXPERIENCE RESEARCHER (CALGARY, CANADA)

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN).

We’re looking for a UX Researcher to provide actionable and meaningful data-driven insights that represent the voice of our users, distributors, and employees. You will collaborate across development, design, and marketing teams to evaluate current and upcoming user research needs to improve product definition and drive business goals. 

A UX researcher lives closest to the end user. From user interviews and usability tests to data analytics and customer journey maps, the UX researcher is the most active and vocal advocate for the user’s needs. They should be the most humanizing influence on the design work that goes into a product. 

At Blackline, a UX Researcher will guide and inform the company towards designing and building better products and experiences for people using a variety of research methods. They will work with multiple teams to incorporate people-centric thinking from problem definition to post-launch iteration. We are looking for someone who can ask thoughtful research questions, conduct contextual research, frame problems, synthesize insights, evaluate prototypes, and assist with launches and releases. 

Where you’ll make an impact:

  • Develop a deep understanding of Blackline’s business objectives, customers, product portfolio, and competition.
  • Conduct user research, competitive analysis, and other design thinking activities.
  • Build a close and collaborative relationship with our product managers and software developers to define and achieve best in class solutions.
  • Conduct qualitative and quantitative research to inform the design process and keep the user at the center of every design decision. 
  • Competitive product analysis documenting trials, testing and teardowns.
  • Complementary product analysis of cutting-edge technology we could integrate into our system.
  • Plan field trials for beta product deployments.
  • Extract insights about user behaviors from web instrumentation tools

We’re looking for a researcher who:

  • Has 3-5 years of experience performing UX Research
  • Bachelor’s Degree in related field
  • Has a strong portfolio or example projects to share, includingUX research studies, publications, or whatever represents what you do best
  • Has hands-on experience with scoping and prioritizing research questions, research planning, data gathering, analysis, summarizing, and sharing findings
  • Has experience with both physical hardware products as well as SaaS
  • Has great problem-solving skills with an ability to create communicate complex ideas very simply
  • Demonstrates ownership of all assignments, asking for clarification or direction as necessary
  • Can manage various deadlines for multiple diverse projects Is a lifelong learner and enjoys researching and learning new information

Position Overview

  • Full-time salary position
  • Medical, dental, and drug benefits
  • Company stock purchase plan with matching contributions
  • Great office location with free parking

Contact Information

Please send a PDF of your cover letter and resume to careers@blacklinesafety.com. Include a link to your online portfolio or attach a PDF. Only those to be interviewed will be contacted. This position will close when suitable candidate is found.

 

USER EXPERIENCE DESIGNER (CALGARY, CANADA)

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly traded company (TSXV: BLN).

We’re looking for a tenacious UX Designer to deliver high quality product experiences. You will explore customer needs and cutting-edge hardware / software technology to build world-class safety products. You will own your projects from start to finish and collaborate with a multidisciplinary team of designers, user researchers, developers, engineers, and product managers to deliver the best possible experience for our customers. 

At Blackline, user experience designers are cross disciplinary. They are responsible for making every customer touchpoint, regardless of medium, an exceptional interaction. Our designers must possess a talent for translating highly technical information into clear and concise communications and interfaces. No matter what the design challenge, the solution must be thoughtful, highly organized, logical and easy to digest. 

At Blackline, all members of the product development team contribute to the overall user experience of our hardware, software, and service products. The user experience designer is expected to communicate in the most effective and appropriate way. This could be the user interface of an app, workflow diagram, an instructional video, or a physical product interface — there are no boundaries for great design. 

Where you’ll make an impact:

  • Develop a deep understanding of Blackline’s business objectives, customers, product portfolio, and competition.
  • Conduct user research, competitive analysis, and other design thinking activities.
  • Build a close and collaborative relationship with our product managers and software developers to define and achieve best in class solutions.
  • Develop and deliver high-level and detailed storyboards, concept diagrams, user interface sketches, mockups, prototypes, and detailed design specifications to effectively communicate design concepts and solutions.

We’re looking for a designer who:

  • Has 3-5 years of experience in the field of UX design
  • Has a portfolio demonstrating graphic design skill as well as thoughtful examples of technical expertise
  • Has experience with both physical hardware products as well as SaaS
  • Has experience with responsive, cross-browser, and web app design
  • Has great problem-solving skills with an ability to communicate complex ideas in clear and concise ways
  • Demonstrates ownership of all assignments, asking for clarification or direction as necessary
  • Has excellent graphic, written and verbal skills
  • Can manage various deadlines for multiple diverse projects
  • Is a lifelong learner and enjoys researching and learning new information
  • Has strong attention to detail — in your cover letter, tell us your favorite fictional character.

Required Qualifications

  • Bachelor’s degree in a related field
  • UI mock-up development (Adobe XD, Balsamiq or equivalent)
  • Graphic and illustration skills are a plus (Illustrator, Photoshop or equivalent)
  • NOTE: Please ensure that you are eligible to work in Canada prior to sending your application

Position Overview

  • Full-time salary position
  • Medical, dental, and drug benefits
  • Company stock purchase plan with matching contributions
  • Great office location with free parking

Contact Information

Please send a PDF of your cover letter and resume to careers@blacklinesafety.com. Include a link to your online portfolio or attach a PDF. Only those to be interviewed will be contacted. This position will close when a suitable candidate is found.  

To learn more about our company visit www.blacklinesafety.com

MANUFACTURING PROCESSING ENGINEER (CALGARY, ALBERTA)

Blackline Safety (TSXV: BLN) is a wireless location leader that develops, manufactures, and markets products and services for worker safety monitoring. Blackline solutions deliver safety, security, and location awareness through innovative hardware and custom user interfaces, including mobile, messaging, and web services. Blackline's vision is to become the leading supplier of wirelessly connected worker safety monitoring products in the world.

Job Summary

The Process Engineer will play a key part in driving new product delivery, maintaining the operational gains achieved through continuous improvement, and in accelerating continuous improvement projects. From assisting with our circuit board manufacturing all the way though to manufacturing and service, the Process Engineer will work with multiple disciplines and be focused on the daily productivity improvement activities required to sustain rapid growth and support new products.

Who are you?

  • You are highly motivated, independent, attentive to details and have a disciplined, hands-on approach to problem-solving
  • You have strong interpersonal skills and can cross functional boundaries to find solutions
  • You prefer to work on multiple tasks simultaneously and adapt quickly to changing priorities in a fast-moving high-growth environment
  • You have a history of successes in a manufacturing environment, backed by your 5+ years of experience in electronics manufacturing, and Engineering degree
  • You have high standards and motivate others to strive to meet them
  • You are hands-on and prepared to get involved with all aspects of operations with a can-do attitude and collaborative spirit

Responsibilities

  • Act as a champion for continuous improvement activities to increase yield, throughput, and productivity in multiple manufacturing lines, and own their ongoing technical health
  • Engage with Product Development and other disciplines to complete root-cause analyses of issues in product or process and ensure resolution
  • Drive manufacturing process readiness for new product introduction launches
  • Create documentation, procedures, and processes to standardize manufacturing operations
  • Develop or source fixturing, tools, and other equipment to aid in manufacturing tasks
  • Complete audits of operations processes for operator compliance and identify opportunities for improvement

Required skills

  • Excellent mechanical, electronics, and process troubleshooting skills
  • Proven success in manufacturing line design and operations project management
  • Thorough knowledge of electronics and assembly industry best-practices
  • Ability to rapidly prioritize and balance conflicting priorities
  • Exceptional ability to communicate in English, verbally and in writing
  • Strong aptitude for and ability to troubleshoot computers and software
  • Experience in a Lean Manufacturing environment and Six Sigma accreditation
  • Experience with gas detection, PCBA manufacturing, injection molding, radio technologies, gas detection, and metalwork are all assets
  • Data acquisition and analysis experience using databases is an asset

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan

To apply, please send a PDF of your cover letter and resume to people@blacklinesafety.com

OPERATIONS AND SUPPLIER QUALITY ENGINEER (CALGARY, ALBERTA)

Blackline Safety (TSXV: BLN) is a wireless location leader that develops, manufactures, and markets products and services for worker safety monitoring. Blackline solutions deliver safety, security, and location awareness through innovative hardware and custom user interfaces, including mobile, messaging, and web services. Blackline's vision is to become the leading supplier of wirelessly connected worker safety monitoring products in the world.

Job Summary

The Operations and Supplier Quality Engineer will support our manufacturing operations to enable success as we manufacture products for our customers worldwide. From supporting our circuit board manufacturing all the way though to manufacturing and service, the Operations and Supplier Quality Engineer will be focused on improvements to incoming material and driving supplier improvements, but will also work closely with other operational disciplines to drive sustainable improvements across multiple product lines and processes

Who are you?

  • You are highly motivated, independent, attentive to details and have a disciplined approach to problem-solving
  • You have strong interpersonal skills and can find mutually beneficial outcomes to conflict
  • You prefer to work on multiple tasks simultaneously and adapt to quickly changing priorities in a high-growth environment
  • You have a proven track record of driving improvements to both internal and supplier quality demonstrated by your 5+ years in electronics manufacturing and supported by your Engineering degree
  • You enjoy travel and are interested in seeing many types of manufacturing facilities
  • You have high standards and motivate others to strive to meet them
  • You are hands-on and prepared to get involved with all aspects of operations with a can-do attitude and collaborative spirit

Responsibilities

  • Interface with and manage supplier interactions for incoming quality issues, coordinating with materials management and purchasing to drive improvement in incoming quality levels
  • Develop, maintain, and improve existing inspection processes, methods, equipment, and documentation
  • Administer incoming parts quality control system and parts inspection
  • Perform and coordinate supplier audits, requiring travel approximately 10% of the time
  • Work with other Operations Engineering disciplines to monitor internal yield and aid in internal improvement projects
  • Interface with Product Development to ensure new product quality meets internal requirements, and to qualify new suppliers and components
  • Perform hands-on inspection of components and products as necessitated

Required Skills

  • Exceptional familiarity with industry quality acceptance standards and best practices
  • Strong project management, time management, and organizational skills
  • Ability to effectively communicate in English, verbally and in writing
  • Well-versed with MS Office suite
  • Experience with gas detection, PCBA manufacturing, injection molding, or metalwork are all assets
  • Six Sigma accreditation and experience in Lean Manufacturing are assets
  • Data acquisition and analysis experience using databases is an asset

Blackline Safety offers:

  • An exciting high-growth environment
  • An experienced, dynamic and motivated team
  • Supportive, challenging and collaborative work
  • Competitive salary and vacation
  • Medical, dental and drug benefits
  • Company stock purchase plan

To apply, please send a PDF of your cover letter and resume to people@blacklinesafety.com

MECHANICAL DESIGNER (CALGARY, CANADA)

Blackline Safety is seeking a Mechanical Designer to join the Product Development team. The position is full-time and is based at our Company’s head office in Ramsay, Calgary. Blackline Safety is growing rapidly, and this is a new role where a motivated and talented individual can join a dynamic, creative, and forward-looking team.

The Mechanical Designer will work with a variety of stakeholders to ensure the smooth transition of new products through all development stages from concept to manufacturing. This position will also liaise with third-party vendors of design services to support the industrial and mechanical design process.

If you have a knack for process flow, a drive for continuous improvement and a desire to design innovative new tech, we would love to hear from you!

Responsibilities

  • Research solutions to design problems, material specifications and manufacturing processes.
  • Assess mechanical design failures to find root cause and provide solutions to eliminate failures.
  • Create sketches and drawings that communicate design intent.
  • Communicate drawing changes for existing products and parts to third-party providers of design services and component parts.
  • Manage production drawings of manufactured parts for completeness and accuracy.
  • Support the engineering change process with mechanical design expertise and documentation support.
  • Inspect and validate mechanical prototype parts during development projects and inspect and verify production parts for use in manufacturing.
  • Calculate factors like tolerance, dimensions, and structural analysis to support design efforts.
  • Evaluate mechanical design risks in development projects and aid in coordinating activities to mitigate.
  • Identify, read, and understand published standards and ensure they are applied appropriately throughout the design process.
  • Build and maintain a reference library of golden part samples

Skills and Experience

  • Broad general knowledge and understanding of manufacturing processes with a particular emphasis on Injection molding and the design and manufacture of electronic products.
  • Self-motivated with the ability to show initiative and seize opportunity.
  • Capable of working independently and in team environments.
  • Minimum of 2 years of industry experience in a design and manufacturing setting.
  • Strong written and verbal communication skills.
  • Excellent problem-solving skills.
  • SolidWorks CAD experience.
  • Strong computer skills.
  • A postsecondary accreditation in an applicable discipline

Interested applicants are encouraged to apply by sending a cover letter and resume to people@blacklinesafety.com.

United States

REGIONAL SALES MANAGER (MULTIPLE POSITIONS AVAILABLE)

We are currently hiring four Regional Sales Manager positions for the following regions:

  • Louisiana, Arkansas & Mississippi
  • Houston, Texas
  • Corpus Christi, Texas
  • West Texas and New Mexico

When applying, please specify which location you're interested in.

Blackline Safety Corp (TSXV: BLN) is an industry leader in the development and manufacturing of innovative connected safety products, services, and real-time monitoring that are disrupting the global safety industry. Blackline’s vision is to become the leading supplier of 3G/ LTE and satellite connected gas detection and safety monitoring devices in the world. You can find more information about Blackline and its unique safety solutions at www.blacklinesafety.com.

As a result of rapid growth and significant user adoption of its solutions in North America, Blackline is doubling its sales force. Blackline is looking for passionate, self-motivated individuals driven to be highly successful professionals. As a Blackline Regional Sales Manager, you will be responsible for managing regional and national distribution partners located within your territory and delivering strong revenue growth. In this role you will identify and create new business opportunities with your distributors and end-users to achieve all sales and profit targets. The successful candidate will be comfortable meeting with and presenting to distributors, field level end users, and the C-Suite.

Key Responsibilities:

  • Drive sales growth through distribution partners by supporting their sales and marketing efforts
  • Provide field level support conducting end-user calls with distributor sales representatives
  • Support distribution through the entire sales process from initial contact to purchase order and transition to the implementation team
  • Ongoing generation of new opportunities, both with distribution and directly with end-users, contributing to sales funnel growth to support sales quota achievement
  • Timely follow up on leads created by Blackline demand generation efforts
  • Identify and qualify new distribution as required to ensure appropriate geographic and vertical market coverage
  • Work with the world’s leato transform their overall safety programs
  • Generate new business by developing customer relationships in their regions and vertical markets
  • Attend industry trade shows promoting the Blackline brand growth, industry networking, securing new leads, and enhancing relationships with existing clients
  • Provide weekly pipeline opportunity updates to Director of Sales including progress on specific distribution opportunities and status of prospective end-user clients
  • Self-motivated and able to work independently to meet or exceed goals 

Desired Skills / Experience:

  • Self-motivated, critical thinker with a proven ability to execute strategic sales plans
  • Results focused demonstrated through consistent success in increasingly senior sales roles
  • Excellent interpersonal skills and ability to develop strong relationships
  • Demonstrated network of clients which can lead to immediate opportunities
  • Strong background of strategic account management as a manufacturer representative or distributor sales professional
  • Experience selling complex, strategic business solutions
  • Proven track record of providing large enterprise sales solutions
  • Sales training with Sandler, Miller Heiman, Ray Leon, or other industry leading training is an asset
  • Above average capabilities with productivity tools (e.g. Excel, PowerPoint, Word, etc.)
  • High degree of proficiency with CRM

Minimum Requirements:

  • Minimum 5 years B2B with a distributor or manufacturer selling complex services or products
  • Experience selling gas detection or safety-related services is considered a benefit
  • A track record of success increasing market share and securing net new business through a distribution business model

Position Overview:

  • Full-time salary plus commission
  • Compensation includes health benefits, car allowance, expense coverage, paid vacation, 401K matching, and access to Blackline options
  • Travel availability of 50%

Submit your cover letter and resume in PDF format.

In your cover letter include a detailed account of total sales and sales growth annually for the past three years in your current or past positions. Please also describe the products and service(s) you were selling.

To apply, please send your cover letter and resume to careers@blacklinesafety.com

Job Type: Full-time

Europe

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