CAREERS

As a result of rapid growth and significant user adoption of its solutions in North America, Blackline is doubling its sales force. Blackline is looking for passionate, self-motivated individuals driven to be highly successful professionals. As a Blackline Regional Sales Manager, you will be responsible for managing regional and national distribution partners located within your territory and delivering strong revenue growth. In this full-time role you will identify and create new business opportunities with your distributors and end-users to achieve all sales and profit targets. The successful candidate will be comfortable meeting with and presenting to distributors, field level end users, and the C-suite.

Key Responsibilities

• Drive sales growth through distribution partners by supporting their sales and marketing efforts
• Provide field level support conducting end-user calls with distributor sales representatives
• Support distribution through the entire sales process from initial contact to purchase order and transition to the implementation team
• Ongoing generation of new opportunities, both with distribution and directly with end-users, contributing to sales funnel growth to support sales quota achievement
• Timely follow up on leads created by Blackline demand generation efforts
• Identify and qualify new distribution as required to ensure appropriate geographic and vertical market coverage
• Work with the world’s leading businesses to transform their overall safety programs
• Generate new business by developing customer relationships in their regions and vertical markets
• Attend industry trade shows promoting the Blackline brand growth, industry networking, securing new leads, and enhancing relationships with existing clients
• Provide weekly pipeline opportunity updates to Director of Sales including progress on specific distribution opportunities and status of prospective end-user clients
• Self-motivated and able to work independently to meet or exceed goals

Desired Skills / Experience

• Self-motivated, critical thinker with a proven ability to execute strategic sales plans
• Results-focused demonstrated through consistent success in increasingly senior sales roles
• Excellent interpersonal skills and ability to develop strong relationships
• Demonstrated network of clients which can lead to immediate opportunities
• Strong background of strategic account management as a manufacturer representative or distributor sales professional
• Experience selling complex, strategic business solutions
• Proven track record of providing large enterprise sales solutions
• Sales training with Sandler, Miller Heiman, Ray Leon, or other industry leading training is an asset
• Above average capabilities with productivity tools (e.g. Excel, PowerPoint, Word, etc.)
• High degree of proficiency with CRM

Minimum Requirements:

• Minimum 5 years B2B with a distributor or manufacturer selling complex services or products
• Experience selling gas detection or safety-related services is considered a benefit
• A track record of success increasing market share and securing net new business through a distribution business model

Position Overview:

• Full-time salary plus commission
• Compensation includes health benefits, car allowance, expense coverage, paid vacation, stock plan, and access to Blackline options
• Travel availability of 50%

To apply for this position, send your resume and cover letter in PDF format to careers@blacklinesafety.com.

In your cover letter include a detailed account of total sales and sales growth annually for the past three years in your current or past positions. Please also describe the products and service(s) you were selling.

Job Type: Full-time

Who you are:

• You love to develop object-oriented applications on embedded processers. You enjoy the challenge of fitting big features on small platforms.
• You enjoy researching and applying new technologies to solve problems. You understand how things work and fit together.
• You have exacting standards. You find it embarrassing for someone else to find a bug you have released. You like the idea of using test driven development to ensure your code is well structured and tested.

What will you do: 

• Design, implement and test new features and products using TDD
• Develop drivers for peripherals, new hardware and processors
• Add support for new gas detection sensors on connected cartridge boards
• Release new firmware across multiple products

What you will need to succeed: 

• Degree in Computer Science or Electrical/Computer Engineering
• Experience using C/C++ in an embedded environment
• Experience working with an embedded RTOS
• Experience writing low level drivers
• Object Oriented Design and Development experience
• Ability to optimize code for space or size depending on the requirement

What is great to have: 

• Experience in other programming languages such as Python, Java, Matlab
• Experience designing and developing embedded firmware with UML and TDD
• Knowledge of GSM/CDMA/HSPA networks, GPS and Satellite Communication Systems
• Experience with signal processing and filter design
• Experience with gas detection technology

To apply for this position, send your resume and cover letter in PDF format to careers@blacklinesafety.com.

Blackline Safety offers:

• An exciting high-growth environment
• An experienced, dynamic and motivated team
• Supportive, challenging and collaborative work
• Competitive salary and vacation
• Medical, dental and drug benefits
• Company stock purchase plan with matching contributions

Our clients depend on Blackline Safety to monitor the well-being of their employees at work — you can help to make a difference. Come work with Blackline Safety in an exciting, fast-paced work environment.

All applications will be reviewed, but only those most qualified will be contacted for an interview.

Our fast-growing company is currently hiring a Customer Care Representative. Blackline Safety is a leader in products and services for worker safety monitoring and security tracking. We offer solutions that deliver safety, security, and location awareness through innovative wireless hardware and custom user interfaces.

Our vision is to become the world leader of worker safety monitoring. The role of the Customer Care Representative is to be the first point of contact for all customer inquiries. The Customer Care Representative will successfully resolve a wide variety of customer care and account management scenarios for end users, distributors, dealers and Business to Business customers who use our solutions daily.

The role: 

• Full-time at our office headquarters in Calgary, AB
• Daytime, Monday-Friday
• 8 hour shifts covering the hours of 6 a.m. to 6 p.m. 
• Rotating on-call support (following comprehensive training)

Who you are:

• You have minimum 2 years’ experience in a customer care or call centre environment, preferably with experience in a technical capacity.
• You have experience in the oil and gas industry with knowledge of gas detection.
• You have strength in a technical capacity able to understand, trouble shoot and resolve technical issues while conveying this understanding to our customers
• You demonstrate advanced verbal and written business communication skills that are clear, concise, courteous and professional
• You are computer literate including Microsoft Word, Excel and Power Point
• You are organized, detail-oriented and have the ability to multi-task
• You are a team player who offers solutions and ideas to continually improve the business
• You are proactive in your approach to customer issues
• You are outgoing, courteous, ambitious and presentable with a professional demeanor
• You have a gift for conversation and are able to forge good working relationships with customers and co-workers
• You are able to show a passion for customer care and understand new technologies
• You possess strong business acumen
• You are a go-getter with a positive attitude, wanting to make a difference within your team
• You can be firm in your delivery of company policies while being empathetic to customers’ demands

What you will do:

• Successfully resolve all customer concerns via e-mails, phone-calls, chat and support tickets, in a proactive, prompt and professional manner
• Meet customer care goals and benchmarks as set by Management
• Technical support and troubleshooting
• Delinquent client accounts follow up and resolution
• Being available for after hours on-call support
• Process sales orders and RMA requests into our ERP system

What you will need to succeed:

• One year of call center experience
• Fluent in English

What is great to have:

• Fluent in French 

To apply for this position, send your resume and cover letter in PDF format to careers@blacklinesafety.com.

Blackline Safety offers:

• An exciting high-growth environment
• An experienced, dynamic and motivated team
• Supportive, challenging and collaborative work
• Competitive salary and vacation
• Medical, dental and drug benefits
• Company stock purchase plan with matching contributions

Our clients depend on Blackline Safety to monitor the well-being of their employees at work — you can help to make a difference. Come work with Blackline Safety in an exciting, fast-paced work environment.

All applications will be reviewed, but only those most qualified will be contacted for an interview.

Blackline Safety seeks an intermediate to senior full stack developer to help build new features and functionality for our highly available, highly scalable safety monitoring platform. This is a full-time employment opportunity. The work is performed on site at our Calgary Inglewood office. We are looking for someone with a degree in Software Engineering, Computer Science or similar, strong full stack experience, familiarity with a variety of modern web technologies and is comfortable working in an agile development environment.

To be considered, you must have the following:

• A degree in computer science, software engineering or similar education
• Experience developing scalable web applications using PHP, Python, or Ruby in a SaaS environment dealing with real-time streaming data, web portals, and analytics
• Understanding of modern front end frameworks
• Capability and enthusiasm to learn new technologies
• Solid understanding of Linux
• Familiarity with a variety of data technologies including SQL and NoSQL
• Familiarity with AWS
• Knowledge of and enthusiasm for agile development, CI/CD
• Experience with Atlassian tools and git (nice to have)

We are looking for someone who:

• Is local to Calgary
• Is serious about building great software
• Can independently plan their work and self-manage to the plan
• Is comfortable setting and meeting deadlines with minimal supervision
• Is highly collaborative and enjoys a fast-paced, entrepreneurial team environment

Our technologies:

• PHP, Python, Node.js
• Angular 2+, HTML, CSS
• Amazon Web Services
• Linux
• Jenkins, Puppet, ELK stack, Graphite
• BackboneJS, zend framework, SQLAlchemy, Doctrine

Blackline Safety offers:

• Competitive salary and vacation compensation
• A world-class team of senior developers and software professionals to act as mentors as you develop your professional skills
• Interesting products to work on and an entrepreneurial environment
• Exposure to a wide variety of modern web technologies
• Supportive (yet challenging), collaborative work environment
• Medical, dental and drug benefits
• Company savings plan with matching contributions
• Lots of free parking

Come work with us in an exciting and entrepreneurial work environment. Our clients depend on Blackline Safety to monitor their safety during their work day. Make a difference to your company and our clients’ lives every day. Take advantage of the opportunity to establish yourself as a leader on our development team and to play a pivotal role in the evolution of our software products and services.

About Blackline

Blackline Safety Corp. is a global connected safety technology company that develops, manufactures and markets products and services that empower businesses with real-time safety insights to manage emergency responses, evacuations and gas detection compliance programs. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-down events and exposure to explosive or toxic gases. Our products save lives.  Blackline Safety is a publicly-traded company (TSXV: BLN).

Job Summary

Blackline Safety is looking for a Product Manager to own and drive our software and monitoring center lines of business.

Who are you?

You want to make products and services that people love. You’re not afraid to take control of a situation but are also willing to listen to other opinions and input. Indecisiveness drives you nuts. You’re willing to learn enough about various systems to understand what a reasonable request is and what isn’t – but are ok never becoming an expert. You’re self-motivated and want to own significant portions of our product offering.

What will you do?

You’ll be tasked with learning about what our customers want and what they’ll pay for. You will work with our R&D department to make sure we’re building the right products and services in the right order. You’ll attend sprint meetings with our software team to help decide what features we should work on for our SaaS platform and which bugs are the highest priority to fix. You’ll work closely with our user experience team to make sure that not only are our products and services profitable but that people will love them for years to come.

Requirements and skills

• Post-secondary degree (Marketing, Business, Engineering, Computer Science, or similar)
• Strong communication skills and experience working with technical teams
• Strong Business Acumen
• Ability to come to a decision quickly when analyzing complex problems
• Experience with industrial safety and/or gas detection would be considered an asset.
• Experience leading a team or managing projects would be considered an asset
• Excellent time management and organizational skills, with the ability to multitask clients/projects and shift priorities in a dynamic working environment

Blackline Safety offers

• An exciting high-growth environment
• An experienced, dynamic and motivated team
• Supportive, challenging and collaborative work
• Competitive salary and vacation
• Medical, dental and drug benefits
• Company stock purchase plan with matching contributions

Our clients depend on Blackline Safety to monitor the well-being of their employees at work — you can help to make a difference. Come work with Blackline Safety in an exciting, fast-paced work environment. To apply, send your resume and cover letter via email in PDF format to careers@blacklinesafety.com.

Blackline Safety is looking for an Event Experience Coordinator who is passionate about creating positive and memorable experiences for event participants. This full-time role is part of the marketing team located at Blackline’s headquarters in Calgary, Canada.

About Blackline

Our solutions save lives. Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. Blackline is the critical link between employees at work and monitoring personnel. Should someone experience a fall or be incapacitated by a gas exposure, our portfolio of wearable devices, software platforms and safety monitoring teams ensure no call for help ever goes unanswered. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, Canada, and used to keep teams in almost every industry safe across the globe. Blackline Safety is a publicly-traded company (TSXV: BLN).

About this position

Working with a range of stakeholders in the sales and marketing teams, the Event Experience Planner has full ownership — from concept to execution — over internal and external events. From product launch events, trade show experiences, user conferences and high-profile customer meetings to workshops, open houses, sales team meetings, annual general meeting, townhalls and more, the Event Experience Planner is responsible for ensuring a cohesive, thoughtful and encompassing experience for attendees and internal stakeholders alike.

Responsibilities include:

• Maintaining a living calendar of events
• Managing and maintaining a list of target audiences by working closely with the internal and external sales teams
• Driving content creation to support events with involvement from sales, marketing and other stakeholders
• Understanding the needs and motivations of each audience, including employees, investors, different customer personas and distribution partners, while applying it to each event
• Coordinating the promotion of each event to corresponding audiences using various platforms
• Building relationships with event vendors
• Negotiating contracts and booking event spaces and resources as required
• Researching and ordering promotional event materials
• Following up with guests in person, through email and via surveys to learn how the event was perceived and what could be improved
• Preparing nametags, printed materials, gifts, seating cards, etc. as required
• Staying ahead of the game by looking for new opportunities and innovative techniques to maximize event investments

The successful candidate will:

• Be a top-performing individual, comfortable with working collaboratively and individually to accomplish goals
• Prioritize growing his or her skillsets and pursuing success for the business by working with a diverse and supportive team
• Understand the big picture and how each individual contributes to the overall event success
• Deliver a commitment to high-quality, conscientious work
• Bring fresh ideas, organization and creativity to this role
• Approach event planning and audience communication with empathy and a clear understanding of needs and motivations
• Offer superior copy-writing skills across every medium

Required:

• A minimum of three year’s event planning experience
• Proven project delivery
• Event software such as Eventbrite, Mailchimp and GoToWebinar
• Top-tier communication skills
• Experience planning and executing holistic, emotionally appealing events for attendees

Beneficial:

• Post-secondary degree in marketing or communications is considered an asset
• Creative design experience with Adobe Creative Cloud
• Photo and video production experience
• Corporate events and tradeshow event planning
• Experience with social media planning in the context of events

Blackline Safety Corp (TSXV: BLN) is a wireless location leader that develops, manufactures, and markets products and services for worker safety monitoring and portable business tracking applications. Blackline solutions deliver safety, security, and location awareness through innovative wireless hardware and custom user interfaces, including mobile, messaging, and web services. Blackline's vision is to become the leading supplier of wirelessly connected worker safety monitoring and portable business tracking products in the world.

We are currently looking for a System Verification Specialist who is eager to work in a product development environment. Hands-on testing of new and innovative product designs is core to this role. As a member of the Research and Development team you will be supporting the design and testing of our next generation offering as well as the existing ones. The Blackline Safety System incorporates wearable personal devices, vehicle-mounted equipment, satellite and cellular communication channels and an advanced web portal.

The System Verification Specialist is responsible for ensuring that all of the components, web application, device firmware and hardware work together in harmony and that customer needs are met.

This is a full time permanent position.

Responsibilities:

• Developing & documenting test plans.
• Testing firmware and system performance and troubleshooting system behavior.
• Ensure system components work together and customer needs are met.
• Executing test plans as well as recording and summarizing results.
• Operating automated test equipment.
• Support the rest of the Blackline organization with your deep understanding of the Blackline products and services.

Skills & Experience:

• A diploma or degree preferably in engineering, computer science or similar.
• Experience with testing web applications, firmware and hardware.
• Strong communication skills.
• Experience with Python scripting is an asset.
• Familiarity with GPS, cellular and satellite communications.
• Ability to operate independently in a fast-paced environment.
• Experience with defect tracking software (e.g. JIRA)
• Experience with TestRail Test Case Management Software or similar is an asset.

Blackline Safety relies on talented, driven individuals to bring innovative quality products to market quickly. If you are looking for challenging work in a fast-paced up-and-coming company, please submit your resume and cover letter quoting “System Verification Specialist” to careers@blacklinesafety.com.

All applications will be reviewed, but only those most qualified will be contacted for an interview.

Blackline Safety is looking for a Sales Development Representative to own the inbound lead qualification process and drive outbound sales development. We have a world class connected safety system and we are looking for a Sales Development Rep to help spread the word.

Who are you?

You are a natural communicator. You love learning about what people do so you can educate them on how our solution will help fix their problems. You believe in responding to lead inquiries as fast as possible. You are curious, collaborative, and take ownership. You thrive in a fast-paced environment and are not afraid of change.

What will you do?

You will be a main point of contact for introducing people to Blackline Safety and the importance of connected safety devices and gas detection. You will respond to inbound web, phone and email inquiries and will be responsible for the success of converting those leads into qualified opportunities. You will be Blackline’s front-line ambassador, managing inbound enquiries with the highest attentiveness, taking time and care to present how our solutions solve real-world problems. Your job will include everything from cold-calling, pre-qualification of leads, initial demonstrations of our solution to potential customers, working directly with our internal and external sales team to support their customers, and some quoting/order processing. Your natural ability to communicate will support the outbound lead generation process by spreading news about Blackline to potential customers. Your insights will help us understand how people find out about us, how quickly we can generate opportunities and sales, and how our distribution network handles our leads.

About Blackline

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products — we offer the broadest and most complete portfolio in the industry. We monitor personnel working alone in populated areas, indoors within complex facilities, and employees operating in the most remote reaches of our planet. Our products are used to keep people safe in the event of falls, missed check-ins, man-downs and exposure to explosive or toxic gas. Our products save lives. Our design, marketing, customer care, sales and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSXV: BLN).

Responsibilities:

• Respond to inbound web, phone and email leads
• Present our solutions, answer questions and assess customer needs
• Qualify the leads and go on a fact-finding mission (current models, quantity, likes/dislikes)
• Demonstrate Blackline technology and solutions to client teams via online meetings
• Identify, capture and communicate the customer opportunities for the next stage of the sales process
• Pass qualified leads to sales
• Cultivate and follow up with inbound leads and contacts we met at trade shows and events
• Locate and contact the decision makers within a variety of industries and set up a sales meeting with them, through LinkedIn and other resources
• Ensure our CRM is up-to-date with relevant customer info for every pre-qualified lead
• Ownership and maintenance of records in the CRM for customers and distributors
• Assist with order entry, including ownership of Blackline’s lease process
• Support outbound lead generation to develop leads and pass them to Sales Managers (some cold calling required)
• Send regular communications to Blackline distributors on what’s new
• Assist with back up to sales support (RFQ processing)

Requirements

• An engaging personality, excellent communication skills and an ability to quickly develop rapport on the phone
• Excellent customer service skills, a desire to understand each customer’s needs and help find the right solution for them
• The desire to grow professionally, to help drive sales and grow the business
• Excellent time management and organizational skills, ability to manage multiple projects at once

If you are interested in applying for this position, please email careers@blacklinesafety.com.